Summary
Overview
Work History
Education
Skills
Timeline
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Analyse Tapia

Tucson,AZ

Summary

Professional with expertise in merchandising, skilled in inventory management, visual merchandising, and sales analysis. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable under pressure. Proven ability to lead and motivate teams, ensuring smooth operations and driving sales growth. Known for excellent organizational skills, effective communication, and keen eye for detail.

Overview

6
6
years of professional experience

Work History

Merchandise Team Lead

American Eagle Outfitters
11.2021 - Current
  • Maintained office cleanliness and safety by executing company policies and procedures.
  • Delivered customer service while mentoring new team members on a monthly basis.
  • Supported career development of existing staff, strengthening relationships across the team.
  • Brand Ambassador: Nov. 2021–Jun. 2022
  • Merchandise Lead: Jun. 2022–Jun. 2023

Front Desk Receptionist

Tucson Orthopaedic Institute
01.2021 - 11.2021
  • Optimized patient satisfaction and provider efficiency through effective appointment scheduling.
  • Received, organized, updated, and filed patient medical records accurately. Updated approximately 75-100 patient records a day.
  • Assisted patients with inquiries regarding appointments, insurance, and payments while providing support.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Personal Grocery Shopper

Walmart
10.2019 - 10.2020
  • Assisted customers in selecting groceries, reviewing orders, and bagging products.
  • Managed pick-up and delivery orders, ensuring efficient collection and loading of items.
  • Facilitated payment processes for customer orders to streamline transactions.
  • Supported customers with order inquiries and assistance.
  • Picked and sent out 500 orders a day.
  • Provided personalized recommendations to enhance shopping experience.
  • Coordinated delivery logistics to optimize efficiency and customer satisfaction.
  • Ensured accuracy in order fulfillment and timely service.

Education

High School -

Ironwood Ridge High School
Tucson, AZ
05.2019

Skills

  • Customer service
  • Time management
  • Communication skills
  • Leadership
  • Promotional strategies
  • Merchandise planning
  • Problem-solving
  • Fast Learner

Timeline

Merchandise Team Lead

American Eagle Outfitters
11.2021 - Current

Front Desk Receptionist

Tucson Orthopaedic Institute
01.2021 - 11.2021

Personal Grocery Shopper

Walmart
10.2019 - 10.2020

High School -

Ironwood Ridge High School

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