Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Analyssa Del Toro

San Antonio,TX

Summary

Dependable and detail-oriented professional with 5+ years of experience in customer service, childcare, and client support. Holds an Associate of Arts in Psychology with additional experience in behavioral therapy and pediatric healthcare settings. Skilled in communication, problem-solving, documentation, scheduling, and managing multiple responsibilities. Seeking a remote customer service or administrative support position where strong organizational and interpersonal skills can contribute to a positive customer experience.

Overview

1
1
Language
2
2
years of post-secondary education
6
6
years of professional experience

Work History

Applied Behavior Analysis Technician

Action Behavior Centers
San Antonio, Tx
01.2025 - 03.2026
  • Documented client progress and behavioral observations while maintaining accurate, confidential records.
  • Collaborated with supervisors and team members to support individualized treatment plans.
  • Communicated professionally with clients, families, and interdisciplinary teams.
  • Followed established procedures while managing time-sensitive responsibilities.

Sales Representative

Kirby Vacuum Company
San Antonio, Tx
01.2024 - 01.2025
  • Conducted in-home Kirby vacuum demonstrations for prospective customers.
  • Scheduled customer appointments for product presentations and follow-up visits.
  • Closed sales agreements using persuasive product knowledge and listening.

Warehouse Lead

TJ Maxx Distribution Warehouse
San Antonio, Texas
05.2020 - 12.2023
  • Trained new associates on material handling processes to increase production.
  • Verified product counts and reported shipment discrepancies to supervisors.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Entered data for department in regard to products.

Education

Registered Behavioral Technician Certification -

Behavior Analyst Certification Board
01.2025 - 11.2026

Associate of Science - Psychology

Palo Alto College
San Antonio, TX
07-2023

Skills

● Data Entry & Documentation

● Customer Service & Client Support

● Problem-Solving and Conflict Resolution

● Attention to Detail

● Scheduling & Time Management

● Organization and Multitasking

● Team Collaboration & Adaptability

● Written & Verbal Communication

● Confidentiality & Professionalism

● Independent Work & Self-Management

Languages

Spanish
Professional

Timeline

Applied Behavior Analysis Technician

Action Behavior Centers
01.2025 - 03.2026

Registered Behavioral Technician Certification -

Behavior Analyst Certification Board
01.2025 - 11.2026

Sales Representative

Kirby Vacuum Company
01.2024 - 01.2025

Warehouse Lead

TJ Maxx Distribution Warehouse
05.2020 - 12.2023

Associate of Science - Psychology

Palo Alto College
Analyssa Del Toro