Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana M. Chavez Villanueva

Prescott Valley,AZ

Summary

Proven leader and efficient problem-solver, excelled at the Northern Arizona VA Health Care System by enhancing customer satisfaction and streamlining operations. Skilled in multitasking and teamwork, demonstrated through effective collaboration and a commitment to excellence. Expert in organization and customer service, consistently delivering results beyond expectations.

Overview

10
10
years of professional experience

Work History

WL4

Northern Arizona VA Health Care System
10.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.

Food Supervisor

Arizona Pionner Home
08.2017 - 09.2022
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Kept costs under control by managing portions and minimizing food waste caused by overcooking.
  • Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
  • Food Service Worker

    Arizona Pioneer Home
    09.2014 - 08.2017
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Education

    Engineering Mechanics

    Institute Technology of Mexico
    Mexico

    Skills

    • Friendly, Positive Attitude
    • Teamwork and Collaboration
    • Customer Service
    • Problem-Solving
    • Problem Resolution
    • Decision-Making
    • Organization and Time Management
    • Multitasking Abilities
    • Dependable and Responsible
    • Attention to Detail

    Languages

    Spanish
    Native or Bilingual

    Timeline

    WL4

    Northern Arizona VA Health Care System
    10.2022 - Current

    Food Supervisor

    Arizona Pionner Home
    08.2017 - 09.2022

    Food Service Worker

    Arizona Pioneer Home
    09.2014 - 08.2017

    Engineering Mechanics

    Institute Technology of Mexico
    Ana M. Chavez Villanueva