Ana M Herrera

- Appointed by the company to make key administrative decisions and control access to Procore for two environment.

- As Administrator can do the following: Manage user permissions and access levels. Access and manage configurations in a company's Procore account.

- Answer and direct phone calls.
- Organize and schedule appointments and meetings.
- Maintain contact lists.
- Produce and distribute correspondence memos, letters, faxes, and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.

- As a Store leader, manages the day-to-day service, sales, and operational objectives in a Store location and is being able to lead the Store with minimal direction.

- Focused on leading a team to grow and deepen Customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience.

- Possesses comprehensive knowledge of the local market, competitive offers, and economic trends to support advice recommendations that support Customer financial empowerment.
- Effectively handles critical and/or high-risk issues, determining the most appropriate course of action for resolution.

- Provides exemplary customer service, assists with training, supervision and coaching of the branch teller staff to ensure the same.

- Manages and accounts for all branch cash including vault supply. Insures education and coordination of appropriate bank policies, procedures, laws and regulations.