Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Ana M Johnson

Gauiter,MS

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

15
15
years of professional experience

Work History

Coordinator Manager

Alacrity Legal Service LLC
Mobile, AL
06.2017 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Process Server

Accurate Serve - Where Perfection Is The Process
Winter Haven, FL
01.2014 - 03.2021
  • Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
  • Thoroughly researched court records such as criminal cases, foreclosures, and probate estates.
  • Provided proof of service in form of affidavit.
  • Tracked down [Number] defendants per month to serve legal documents.
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.

Deputy Clerk II

Collier County Courthouse
Naples, FL
12.2005 - 04.2008

. Intake all docs that is getting open for a new court case.

Issue Summons for Service of Process

  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Collected court fees and fines and recorded amounts collected in [Software].
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.

Education

Associate of Science - Business Management

University of Phoenix
Tempe, AZ
11.2013

Skills

  • Planning and Coordination
  • Interpersonal Communication
  • Organization and Time Management
  • Attention to Detail
  • Excellent Communication
  • Written Communication
  • Multitasking Abilities
  • Self-Motivated
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Active Listening
  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • MS Office

Timeline

Coordinator Manager

Alacrity Legal Service LLC
06.2017 - Current

Process Server

Accurate Serve - Where Perfection Is The Process
01.2014 - 03.2021

Deputy Clerk II

Collier County Courthouse
12.2005 - 04.2008

Associate of Science - Business Management

University of Phoenix
Ana M Johnson