Ana M. Johnson
Modesto,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Service clerk position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Pricing Associate
JCPenney
07.2019 - Current
- Provided exceptional customer service always made sure to welcome customer in and help them find items in store.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Updated merchandise pricing to match new values and special promotional rates.
- Greeted store customers and discussed needs.
- Interacted with guests in friendly and knowledgeable way.
Drive-Thru Cashier
McDonald's Restaurant
06.2016 - 01.2017
- Followed food safety and sanitation guidelines at all times.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Collaborated with fellow team members to ensure smooth workflows and exceptional customer experiences during all shifts worked.
- Developed strong communication skills while interacting with diverse clientele daily.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Merchandise Associate
Macys Department Store
11.2014 - 01.2015
- Created interior displays to promote products in alignment with corporate sales objectives.
- Monitored and replenished display inventory and restructured according to available stock.
- Created attractive displays to promote items.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated signage and price tags to reflect current sales.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Cashier - Receptionist
Honda Of Hayward
11.2011 - 11.2014
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
Accounts Payable Clerk
SEW Euro Drive
05.2005 - 05.2009
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Prepared comprehensive monthly reports detailing outstanding payables, providing valuable insights for decision-making processes.
- Prepared vendor invoices and processed incoming payments.
- Matched purchase orders with invoices and recorded necessary information.
Education
Associate of Applied Science - Medical Assisting
Heald College
Hayward, CA03.2004
Skills
- Verbal Communication
- Recordkeeping
- Organization and Time Management
- Microsoft Office
- Customer Relations
- Teamwork and Collaboration
- Data Entry
- Calm Under Pressure
- Time Management
- Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Pricing Associate
JCPenney
07.2019 - Current
Drive-Thru Cashier
McDonald's Restaurant
06.2016 - 01.2017
Merchandise Associate
Macys Department Store
11.2014 - 01.2015
Cashier - Receptionist
Honda Of Hayward
11.2011 - 11.2014
Accounts Payable Clerk
SEW Euro Drive
05.2005 - 05.2009
Associate of Applied Science - Medical Assisting
Heald College