Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Ana Maria De Lima

Tulsa

Summary

Dynamic Director of Operations with a proven track record in cross-functional team management and operational efficiency, with expertise in streamlining workflows and enhancing employee experience. Known for strong leadership in developing training programs, marketing operations, event management, and program management, while aligning operational goals with business strategy to drive measurable results. Expertise in implementing strategies that promote organizational cohesiveness, and drive employee engagement, and wellness.

Overview

12
12
years of professional experience

Work History

Director of Operations

M SEARCH
Tulsa
02.2023 - Current
  • Executed a comprehensive overhaul of M SEARCH's executive recruitment services, enhancing processes and client experiences.
  • Led operations across all functions, focusing on marketing, business development, finance, and client relations.
  • Streamlined operational workflows to boost efficiency in various departments.
  • Developed training programs for team members, enhancing skills and operational knowledge.
  • Analyzed operational data to uncover trends and support informed decision-making.
  • Collaborated with ownership to establish operational goals aligned with business strategy.
  • Implemented strategies to maximize efficiency, reduce costs, and improve client satisfaction.
  • Coordinated activities among functions and vendors to ensure successful project completion.

Operations Project Manager

The Miami Group & Associates
Miami
01.2022 - 01.2023
  • Developed leadership strategies for business operations and consulting projects across diverse clients.
  • Applied PMP best practices to achieve timely completion of HR initiatives and business process reengineering.
  • Collaborated with stakeholders to create detailed project plans and timelines.
  • Facilitated requirement-gathering meetings to identify and resolve project issues.
  • Managed all phases of project life cycle from initiation to closure, ensuring effective execution.
  • Prepared accurate cost estimates for proposed operations projects based on defined scope.

Operations and Workplace Experience Manager

Wix.com
Miami Beach
01.2016 - 01.2022
  • Developed and led the design, build-out, and operations of the Miami office, scaling from 20 to over 400 employees.
  • Implemented operational strategies and robust processes across eight U.S. locations, facilitating growth to 1,400 employees.
  • Forecasted operational needs for multiple locations, managing vendor contracts, and maintaining budgets.
  • Executed external marketing and internal employee events and programs, managing from ideation through execution over 25 unique events annually, with over 1,000 attendees per event.
  • Cultivated a collaborative culture through enhanced cohesiveness among employees, departments, and external users.
  • Augmented employee wellness initiatives via events and training, fostering a sense of belonging, inclusion, and cohesion for employees from various backgrounds and at multiple levels.
  • Trained U.S. new operations managers, and built a cohesive team to enhance workflow alignment across functions.
  • Established key processes to support eight locations, optimizing workflows and improving productivity region-wide.

General Administrator

MDC Live Arts at Miami Dade College
Miami
01.2014 - 01.2016
  • Managed administrative and operational functionalities for MDC Live Arts, the Koubek Center, and Teatro Prometeo.
  • Developed and deployed marketing initiatives, managed grants, and event production; developed a weekly project schedule for the organization, processed and tracked invoices, and managed project budgets of over $200K; reported to the Executive Director.
  • Coordinated events and performances, ensuring smooth logistical execution.
  • Developed and managed a mirrored electronic and hard copy filing system for financial, grant, and show-related documentation, and streamlined the retrieval of organizational documents.
  • Drafted and reviewed contracts and agreements between the organization and artists, consultants, and technicians, in collaboration with the Miami Dade College legal team.
  • Coordinated communication between artists, technicians, venues, extra-departmental staff, and co-presenters provided a seamless and enhanced experience for artists and attendees during main events, workshops, educational engagements, and performances.
  • Developed new processes, engaged in identifying goals and objectives, and managed the operations for the primary theater, cultural affairs, and conservatory; delivered an increase in productions, workshop events, and attendance by 2x in one year.

Event Manager

Kidside
Miami
01.2014 - 01.2015
  • Collaborated with attorneys and psychologists to produce non-profit fundraising events for at-risk children.
  • Organized and managed all events, including the organization’s largest annual holiday fundraising event and silent auction, in liaison with Miami-Dade County Family Court Services.
  • Managed logistics and vendor relationships for successful event execution.
  • Created promotional materials to increase event visibility and participation.
  • Served as primary contact person responsible for responding to inquiries about events.
  • Organized venues, budgets, guest lists, catering, and event timelines.

Education

BA - Fine Arts & Art History

Florida International University
Miami, FL
01.2011

Skills

  • Cross-functional team management and collaboration
  • Communication and relationship-building
  • Employee engagement and wellness
  • Event planning
  • Leadership
  • Leadership training
  • Marketing operations and strategy
  • Operations strategy and oversight
  • Process optimization
  • Project and program management
  • Purchasing and budget management
  • Training and development
  • Thought leadership and partnership
  • Vendor management

Websites

Languages

Spanish
Native/ Bilingual

Timeline

Director of Operations

M SEARCH
02.2023 - Current

Operations Project Manager

The Miami Group & Associates
01.2022 - 01.2023

Operations and Workplace Experience Manager

Wix.com
01.2016 - 01.2022

General Administrator

MDC Live Arts at Miami Dade College
01.2014 - 01.2016

Event Manager

Kidside
01.2014 - 01.2015

BA - Fine Arts & Art History

Florida International University

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