Ana Maria Navarro
South San Francisco,CA
Summary
Bilingual Phlebotomist with fluency in English and Spanish. Accomplished in easing patients' anxieties and working with needle-adverse individuals. Driven to provide empathetic patient-focused care. Looking for a position in a top-notch facility, motivated to learn, grow and excel in the Phlebotomy industry.
Overview
12
12
years of professional experience
Work History
Forensics Phlebotomist-CPT I/COVID-19 Screener
Bay PLS
09.2022 - Current
- Collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Respond consistently to dispatch calls by receiving and confirming the call, reporting ETA to the requesting police agency and arriving at the requested location such as: jails, police department facilities and hospitals ASAP and under the contracted arrival time (30 or 45 minutes depending upon contract area).
- Speak with patients/subjects to gather information for records, reduce fear, or anxiety and optimize cooperation.
- Work closely together with the officers to verify/confirm the subject's and their case information to be used as evidence in court.
- Follow all SOP (for each county) for all forensic blood draws.
- Maintain supplies and equipment such as forensic blood draw kits, forms and venipuncture materials, ensuring adequate supply and current expiration dates at all times.
- Handle and store potentially contaminated nasal, oral and blood samples to prevent compromise.
- Report positive and negative response cases according to established protocols and reporting mandates.
- Protect patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Phlebotomy Technician
Arch Staffing
01.2021 - Current
- Verified patients information.
- Maintained a clean, sanitized and organized station.
- Perform nasal swabs for COVID testing on adults and kids.
- Obtained blood specimens for antibody testing by performing 15-20 successful venipunctures times per day.
Phlebotomy Technician/ Externship
Elite Medical Center
10.2020 - 10.2020
- Collected blood samples using vacutainer tubes, tourniquets, butterfly needles, lancets and straight needles.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Logged in the procedure in the patients chart using the Health Gorilla software
Inbound and Outbound Warehouse Associate
Amour Vert Eco-Fashion
06.2019 - 06.2020
- Processed customer returns
- Located, picked and packed merchandise to fulfill daily customer orders
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings
- Examined incoming materials and compared to documentation for accuracy and quality
- Created, printed and processed picking batches
Assembly/ Production Supervisor
Man Crates Shipping Warehouse
10.2014 - 07.2018
- Created, edited, cancelled and/ or produced manufacturing orders.
- Made sure products were produced on time and are of good quality.
- Always met monthly metric goals by a 97.6% or higher accuracy.
- Coordinated the work of 60+employees and delegated daily tasks.
- Inspected finished products for quality and adherence to customer specifications.
- Maintained clean and organized work areas.
Medical Administrative Assistant/ Internship
Kaiser Permanente Medical Center
03.2014 - 05.2014
- Filed highly confidential staff documents.
- Used Epic program to send preventive screening kits to patients.
- Prepared invoices.
- Created new staff files.
- Data entry on physicians' days off.
Customer Care Representative
NEXXO Financial Corporation.
11.2011 - 02.2013
- Assisted 100+ customers with their financial money transfers and international transactions.
- Provided information in response to to inquiries about products and services, identified, researched and resolved customer issues using the computer system.
- Followed-up on customer money transfer issues not immediately resolved.
- Submitted financial reports for discrepancies on behalf of customers.
- General office administration: IE photocopies, printing, sending fax, etc.
Education
Certificate - Certified Phlebotomy Technician
Phlebotomy Training Specialists
Santa Clara, CA6 2020
Certificate - Certified Medical Administrative Assistant
Regional Occupational Program
Burlingame, CA2014
High School Diploma -
South San Francisco High School
South San Francisco, CA2004
Skills
- Venipuncture/ Capillary Blood Collection
- Butterfly/ Straight Stick Needles
- Medical Records Data Entry/ Coding
- Bilingual: English and Spanish
- Multi-Task
- Dedicated
Timeline
Forensics Phlebotomist-CPT I/COVID-19 Screener
Bay PLS
09.2022 - Current
Phlebotomy Technician
Arch Staffing
01.2021 - Current
Phlebotomy Technician/ Externship
Elite Medical Center
10.2020 - 10.2020
Inbound and Outbound Warehouse Associate
Amour Vert Eco-Fashion
06.2019 - 06.2020
Assembly/ Production Supervisor
Man Crates Shipping Warehouse
10.2014 - 07.2018
Medical Administrative Assistant/ Internship
Kaiser Permanente Medical Center
03.2014 - 05.2014
Customer Care Representative
NEXXO Financial Corporation.
11.2011 - 02.2013
Certificate - Certified Phlebotomy Technician
Phlebotomy Training Specialists
Certificate - Certified Medical Administrative Assistant
Regional Occupational Program
High School Diploma -
South San Francisco High School
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