Anamaria Osuna
San Antonio,TX
Summary
Dedicated Customer Service Representative bringing top-notch skills in oral and written bilingual communication, active listener and analytical problem-solver using cross-cultural communication skills. Enhanced customer experiences by employing service-oriented behaviors, understanding customer desires and exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Assistant Bookkeeper/ Bilingual CSR
Castro J Design
04.2023 - 10.2024
- Matched purchase orders with invoices and recorded necessary information.
- Confirmed accounts payable and controlled expenses by receiving, processing, verifying and reconciling invoices.
- Enhanced overall financial organization by maintaining a well-organized filing system for important documents.
- Supported the bookkeeper with payroll processing, ensuring accurate employee compensation.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
Volunteer Yearbook Photographer
Sandra Day O'Connor High School
08.2024 - Current
- Enhanced student engagement during photo sessions with creative poses and backgrounds.
- Ensured timely delivery of final images by managing strict deadlines for editing, retouching, and layout design.
- Delivered memorable candid photos from various school events by having an unobtrusive presence while documenting key moments throughout the academic year.
Education
Sandra D. O'Connor High School
Helotes, TX05-2026
Skills
- Exceptional organization
- Critical Thinking Skills
- Financial Reporting
- Bookkeeping
- Expense Tracking
- Fluent Bilingualism
- Cross-cultural communication
- Intercultural Sensitivity
- Language proficiency
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
Volunteer Yearbook Photographer
Sandra Day O'Connor High School
08.2024 - Current
Assistant Bookkeeper/ Bilingual CSR
Castro J Design
04.2023 - 10.2024
Sandra D. O'Connor High School