Anamaria Trujillo
Chandler,AZ
Summary
Dynamic and compassionate caregiver with extensive experience at Arion, adept at developing personalized care plans and enhancing resident well-being. Proven ability in safety awareness and nutrition monitoring, fostering trust through strong relationships. Recognized for implementing effective recreational activities that significantly improved residents' social interaction and mental health.
Professional caretaker with significant experience in maintaining safe, clean, and organized environments. Skilled in providing compassionate care, managing household duties, and ensuring well-being of those under supervision. Strong focus on teamwork and achieving results, demonstrating flexibility with changing needs. Known for reliability, effective communication, and nurturing approach.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness, and household activities.
Experienced non-medical Care Provider offering 10 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Caretaker
Arion
03.2015 - Current
- Supervised daily activities and personal care for residents, ensuring safety and comfort.
- Developed individualized care plans tailored to each resident's needs and preferences.
- Collaborated with healthcare professionals to monitor residents' health and adjust care plans accordingly.
- Organized recreational activities that promoted social interaction and mental well-being among residents.
- Maintained cleanliness of facilities, adhering to health regulations and improving overall environment quality.
- Conducted regular assessments of residents' physical and emotional needs, ensuring timely interventions when necessary.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
Operational Manager 1
KBR
09.2013 - Current
- Streamlined operational workflows to enhance efficiency and reduce downtime.
- Coordinated cross-functional teams to ensure alignment on project goals and timelines.
- Implemented process improvements that increased productivity and reduced operational costs.
- Oversaw inventory management, ensuring optimal stock levels and minimizing waste.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Developed training programs focused on safety protocols and operational best practices.
- Improved team productivity through effective communication, training, and performance evaluations.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Sr. Customer Support
Honeywell Technology Solutions
08.1984 - 09.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted customers with inquiries to enhance satisfaction and resolve issues effectively.
- Processed orders and managed customer accounts using CRM systems for improved accuracy.
- Maintained updated knowledge of products to provide informed recommendations and support.
- Trained new interns on company policies, procedures, and customer service best practices.
- Led customer service initiatives, enhancing team performance and improving overall customer satisfaction.
- Mentored junior representatives, fostering skill development and promoting adherence to company policies.
- Implemented quality assurance protocols, maintaining high standards in service interactions and support outcomes.
- Resolved escalated customer complaints with strategic solutions, reinforcing brand loyalty and trust among clients.
- Coordinated cross-departmental collaboration to address complex customer concerns effectively and efficiently.
- Provided expert product knowledge to customers, assisting them in making informed decisions that met their needs and preferences.
- Collaborated with cross-functional teams to identify areas for process improvement, resulting in reduced customer complaints.
Education
High School Diploma -
Cortez High
Phoenix, AZNo Degree - Gender Studies
GCC
Glendale AZSkills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
- Compassionate caregiving
- Medication reminders
- Nutrition monitoring
Certification
- CPR Training - Yearly
- FIRST AID - Bi annual
- [Area of certification] Training - [Timeframe]
Timeline
Caretaker
Arion
03.2015 - Current
Operational Manager 1
KBR
09.2013 - Current
Sr. Customer Support
Honeywell Technology Solutions
08.1984 - 09.2013
High School Diploma -
Cortez High
No Degree - Gender Studies
GCC