ANA MARIA VELANDIA HERNANDEZ
Salt Lake City,UT
Summary
Dynamic Project Coordinator with a proven track record at INTERTEK COLOMBIA, excelling in project scheduling and strategic planning. Adept at enhancing team collaboration and client satisfaction through effective communication and meticulous time management. Recognized for optimizing resource allocation to ensure successful audit outcomes while fostering a positive work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Coordinator
INTERTEK COLOMBIA
02.2019 - 02.2023
- Scheduling of social responsibility and safety audits in the supply chain.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple audits from different protocols of clients start through delivery by prioritizing needs and delegating assignments.
- Liaised between clients, suppliers and vendors to facilitate communication and keep appropriate parties updated on the status of non-conformities from the supplier´s audits.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum audits success.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Train new clients or suppliers on the protocols that they need to be audited.
- Keeping update the platforms of clients with the status of the audits.
Sales Assistant
PASSPORT LANGUAGES CENTER
07.2018 - 12.2018
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Generate new strategies to attract new students and databases, thus generating strong market positioning.
- Telemarketing.
- Travel and scheduling of appointments for admissions interviews.
- Data entry into CRM, allowing for applicant tracking.
- Organization of a database of students and potential applicants.
Technical Consultant
E1 CONSULTING GROUP
01.2016 - 02.2017
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- JD Edwards - Oracle platform training.
- Research and monitoring of projects with various companies.
- Preparation of reports based on the results for each company.
Education
BBA - Business Administration
POLITECNICO GRANCOLOMBIANO
Bogotá, CO11-2015
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Project scheduling
- Customer service
- Strategic planning
Certification
Certified IN INTELLIGENT HUMAN TALENT MANAGEMENT.
Languages
Spanish
Native or Bilingual
English
Professional Working
German
Limited Working
Timeline
Project Coordinator
INTERTEK COLOMBIA
02.2019 - 02.2023
Sales Assistant
PASSPORT LANGUAGES CENTER
07.2018 - 12.2018
Technical Consultant
E1 CONSULTING GROUP
01.2016 - 02.2017
BBA - Business Administration
POLITECNICO GRANCOLOMBIANO
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