Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ANAMARIE MARTINEZ

Bronx,NY

Summary

Im a positive friendly , highly motivated individual I've gained experience coordinating patient care in a trauma setting . I thrive under pressure , communicate well , and am known for being dependable and a strong great team player .

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dental Clerical

Lincoln Hospital
10.2024 - Current
  • Greet patients , check in scheduled patients , register walk in patients that's in urgent care , pre-registration , link dental treatments for insurances approval , accept payments , make sure dental contracts are in patients documents , verify and link insurances . Identified issues and solutions to elimate backlog and maximize workflows .

Call Center Specialist

Community Healthcare Network
03.2022 - 11.2023
  • Answers all incoming telephone calls in a professional / timely manner at all times , scheduled appointments based on availability and continuity of care , verifies insurance information . Updates demographics and informs patients of necessary documentation for health center visits . Informs and provides basic information regarding CHN health centers , directive and services . Assesses / troubleshoots caller needs and transfers calls to the appropriate staff or physician within the facility . Achieved performance targets set by management for quality , productivity , and efficiency . Followed up on unresolved issues to ensure customer satisfaction .

Education

High School Diploma -

Wildlife Conservation
Bronx , NY
06.2014

Skills

  • Friendly , Positive Attitude
  • Insurance Verification
  • Teamwork and Collaboration
  • Patient Registration
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Computer Skills
  • Electronic Health Records

Certification

BCLS Certification - American Heart Association 2025

Timeline

Dental Clerical

Lincoln Hospital
10.2024 - Current

Call Center Specialist

Community Healthcare Network
03.2022 - 11.2023

High School Diploma -

Wildlife Conservation

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