Experienced ESL educator with strengths in lesson planning, curriculum design, classroom assessment, and student evaluation. Skilled in educational technology and creating engaging learning programs that support student growth.
Overview
18
18
years of professional experience
Work History
English Teacher
Medicine University
Manzanill, Cuba
08.2008 - 07.2010
Assessed student progress through quizzes, presentations, and written assignments.
Prepared reading, writing, speaking, and listening materials for medical English.
Maintained attendance, grading records, and classroom documentation.
Head of Training and Development
Language School
Manzanill, Cuba
09.2010 - 06.2019
Delivered workshops on curriculum, assessment, and student support.
Observed classes and coached teachers on instruction methods.
Developed lesson quality standards for classroom delivery.
Call Center Representative
Safe Credit solutions
Miami, Florida
11.2019 - 08.2021
Resolved billing concerns using company policies and service guidelines.
Explained payment options and debt resolution programs to callers.
Verified caller identities before discussing sensitive credit information.
Server
Golden Corral
Austin, Texas
09.2021 - 10.2025
Delivered entrees and refilled beverages during busy dining periods.
Cleared tables and reset dining areas for incoming guests.
Patient Care Taker
Cedar Ridge Alzheimer
Cedar Park, Texas
07.2026 - Current
Assisted Alzheimer care residents with bathing, dressing, and daily hygiene at Cedar Ridge.
Supported meal service, feeding assistance, and hydration for memory care residents.
Guided residents through grooming, mobility, and restroom support with patience and respect.