Project Management driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
● Responsible for managing the online channel by enhancing digital performance and growing the e-commerce business for the company
Successfully managed PDM through Salsify on e-commerce platforms Amazon Seller Central, Vendor Central, eBay, Walmart, Etsy and Shopify.
● Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
● Educated clients on new products or services to increase customer engagement with brand.
● Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
● SEO to engage analytical insight, Monitor and optimize keyword-rich product content for continuous improvement in projects.
● Design and manage product information to improve sales performance and content enhancement by using Salsify, Hybris, and Magento.
● Creating A+ content and module for Amazon listings
● Evaluate the impact of content enhancement strategies by running a performance report.
● Developed new and improved listing template for Amazon, Walmart and eBay for good-looking product listing and sales growth
● Effectively implemented PIM and DAM strategies through SaaS applications i.e. Salsify, Helium 10, GeoFlow, Listing Mirror and Seller Board
● manage and distribute digital assets in tight coordination with their product information to create differentiated, omnichannel product experiences.
communication skills, interpersonal skills, customer service, database, documentation, e-mail, fast, imaging, inspection, inventory management, inventory, inventory control, materials, meetings, all Microsoft, mail, Office, negotiating, presenting, pricing, product development, promotion, speaking, quality, receiving, recording, reporting, research, Six Sigma, strategic, telephone, phone, verbal communication skills, Vista, Web sites, Excellent written