E-commerce professional with robust background in digital marketing, online sales strategies, and data analytics. Proven ability to enhance online store performance through effective SEO, SEM, and user experience improvements. Strong focus on team collaboration and achieving measurable results, with adaptability to changing market trends and business needs. Known for strategic thinking, problem-solving skills, and effective communication in cross-functional environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
E-Commerce Specialist
Wing Operations & Technologies
03.2023 - Current
Developed and managed Shopify eCommerce websites, creating customized themes, integrating payment gateways, and utilizing third-party tools (e.g., Klaviyo, Yotpo, Oberlo) to optimize user experience and streamline Dropshipping operations for Multiple Brands
Google Ad campaign creation using AdWords (Search, Shopping, Display & Mobile), Analytics (PPC ROI tracking) with analytic reports
Implemented upselling and cross-selling strategies, enhancing the customer shopping experience and increasing sales
Managed multi-channel eCommerce operations across Amazon, eBay, Walmart and Shopify, improving product visibility and optimizing sales strategies
Generated detailed monthly sales reports, analyzing product performance and customer purchasing trends to drive business decisions and optimize product offerings
Managed multiple Amazon (USA, AE, MEXICO, CANADA) Seller accounts, leveraging listing optimization, targeted PPC campaigns, and continuous keyword research to increase sales and improve rankings
Conducted in-depth product research using Helium 10 for Amazon listings to ensure competitive pricing and product positioning
Developed and executed digital marketing strategies across social media platforms, Meta, and Google Ads, increasing brand visibility and online sales
Collaborated with high-profile brands like Kapiva Men, Quest Safety, and ProtectEase, Vision Eyewear, Boba Straw, many more delivering tailored eCommerce solutions and marketing campaigns
Senior Digital Marketing Officer
Emami Frank Ross
05.2022 - 01.2023
Led and executed digital marketing campaigns for a digital marketing agency, ensuring alignment with client objectives and business goals
Provided regular performance updates on digital campaigns, highlighting successes, identifying areas for improvement, and recommending optimization strategies
Collaborated with cross-functional teams, including marketing, sales, and customer success, to develop innovative growth strategies and ensure alignment with industry trends
Prepared detailed sales reports, analyzing campaign performance against KPIs and metrics to identify gaps and drive continuous improvement
Analyzed consumer behavior to craft targeted engagement strategies, increasing brand awareness and improving customer interactions
Worked closely with sales, legal, and customer success teams to ensure cross-functional collaboration and the achievement of shared business milestones
Empowered the marketing team to produce high-quality creative campaigns and drive exceptional brand engagement
Researched and integrated emerging market trends and industry innovations to infuse fresh ideas into new marketing campaigns
Monitored campaign performance to ensure adherence to timelines, budgets, and client requirements, ensuring successful campaign execution
Assisted in developing and implementing marketing policies and programs to foster consistent, long-term business growth
Coordinated TV and radio campaigns, from initial brainstorming through post-broadcast analysis, ensuring successful execution and client satisfaction
Ecommerce Manager
Ball-oons
04.2021 - 05.2022
Managed eCommerce operations across multiple online platforms, including Amazon, Flipkart, Meesho, and Etsy, ensuring seamless performance and optimizing product listings for maximum visibility and sales
Executed digital marketing campaigns across websites and social media channels, driving traffic, engagement, and sales growth
Enhanced customer retention through targeted email marketing, compelling offers, and creative upselling/cross-selling strategies, resulting in increased repeat purchases
Recruited, trained, and managed the marketing team, ensuring the smooth and profitable day-to-day operations of the business
Monitored consumer demand trends, adjusting product offerings and marketing strategies to align with evolving customer preferences and market conditions
Boosted sales and client retention by promoting products through effective digital marketing channels, including paid ads, SEO, and social media outreach
Assisted in designing and developing the brand's website on Magento, ensuring a user-friendly experience and seamless integration with eCommerce operations
Digital Marketing Executive
Quatred Advertising
09.2019 - 04.2020
Analyzing and managing social media platforms for various brands
Tracking and reports on social/digital KPIs
Analyzing metrics for recommending ways for brands to optimize engagement
Assisting with marketing strategy and campaign performance
Defined clear metrics to measure impact (result) and track progress of ongoing and newly launched campaigns
Monitored campaigns to enforce adherence with agreed timeframes, budgets and requirements
Researched market trends and emerging industry innovations to bring fresh ideas to new campaigns
Managed Influencers collaborations for brands
Marketing Analyst
Miss Chase
06.2017 - 02.2018
Managing the brand's business on platforms like Amazon, Tata Cliq, Myntra, Jabong, Flipkart
Catalog Management
Influencer Marketing
Photoshoot Model Styling
Content Writing
Developed reports for Senior stakeholder and the management team outlining campaign success and business performance drivers
Monitored marketing and sales performance and used innovative methods to obtain fruitful results
Researched and analysed market trends and pricing schedules to stay abreast with latest developments
Investigated competitors and demographics to compare and evaluate best marketing techniques
Marketing Intern
Miss Chase
04.2017 - 06.2017
Market Research
Content Writing
Social Media Management
Photoshoot Styling Assistance
Public Relations
Cataloging
Education
B.Com (Hons) - Marketing
University of Calcutta
01.2020
Senior Secondary - ISC
Saltlake Point School
01.2014
Skills
Ecommerce Strategy Development
Excel Proficiency
Digital Marketing Strategy
Social Media Strategy
Expertise in Canva and Adobe Illustrator
Strategic Marketing Planning
Analytical Observation
Strategic Decision Making
Effective Communication
Time Optimization Skills
Adaptability and flexibility
Effective communication
Skilled in High-Pressure Environments
Quick Learner
Performance-Based Ad Strategy
Google Analytics Proficiency
Listing Optimization Expertise
Pricing Strategy Development
Analytical Problem-Solving
Certification
Hubspot Academy, Digital Marketing, 01/01/19
Accomplishments
Stood 2nd in the T-shirt Painting Competition.
Took part in a Magazine Cover Design competition in Inter-School Feast.
Participated in German Dance Festival.
Participated in School's annual sports and feast.
Was a part of the march squad for 10 years in Saltlake Point School.
Stood first in relay competition at Sports day.
Stood second (twice) in Badminton Competition in Inter-School Competition.
Got promoted to lead the team of VA's in the current company.
Wing Executive Communications Technician at Air Force - 435 Air Ground Operations WingWing Executive Communications Technician at Air Force - 435 Air Ground Operations Wing