AnaMirian Gonzalez
SAN PEDRO
Summary
Dedicated Security Officer with expertise in conflict resolution and customer service. Proven ability to monitor safety protocols and provide compassionate care, ensuring a secure environment for personnel and visitors.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Security Officer
Sec opt
Los Angeles
05.2023 - 06.2023
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security hazards.
- Responded promptly to alarms and incidents, ensuring effective resolution.
- Assisted in access control by verifying identification of visitors and employees.
- Prepared detailed reports on security incidents and daily activities for management review.
- Collaborated with local law enforcement during emergencies for coordinated response efforts.
- Provided excellent customer service while interacting with staff and visitors on-site.
Care provider
Crystal stairs inc..
Carson
01.2013 - 02.2021
- Provided compassionate care to children and families in diverse environments.
- Assisted with daily living activities and personal hygiene needs.
- Supported educational development through engaging activities and learning tools.
- Coordinated communication between families and service providers effectively.
- Maintained accurate records of care services and client interactions.
- Developed individualized care plans based on client needs and preferences.
- Assisted with daily living activities, such as bathing, dressing, grooming, toileting, and meal preparation.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Transported clients to medical appointments or other errands as needed.
- Prepared healthy meals for to meet unique nutrition needs.
- Participated in recreational activities with clients including reading, playing games, going for walks or attending social events.
- Provided assistance with mobility issues by helping patients walk or transfer from one position to another safely.
- Responded appropriately to emergency situations involving clients while adhering to safety regulations.
- Developed trusting relationships with clients through active listening skills and compassionate understanding of individual needs.
- Administered medications according to instructions from the client's physician.
- Assisted patients with daily personal hygiene.
- Provided personal care and companionship to elderly clients in their homes.
Sales associate
Aahs Gift Store
Torrance
10.2008 - 02.2014
- Assisted customers with product selection and provided personalized recommendations.
- Managed inventory levels and restocked shelves to ensure product availability.
- Developed visual merchandising displays to enhance store appeal and customer engagement.
- Maintained cleanliness and organization of sales floor for optimal shopping experience.
- Collaborated with team members to execute promotional events and seasonal displays.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Some College (No Degree) - Kiniology
Harbor College
Skills
- Personal care
- Customer service
- Conflict resolution
- Report writing
- Team collaboration
- Time management
- Safety protocols
- Inventory management
- Identification verification
- Surveillance
- High level of integrity
Languages
Spanish
Native/ Bilingual
Certification
Reiki master level
Timeline
Security Officer
Sec opt
05.2023 - 06.2023
Care provider
Crystal stairs inc..
01.2013 - 02.2021
Sales associate
Aahs Gift Store
10.2008 - 02.2014
Some College (No Degree) - Kiniology
Harbor College