ANAMOL PATEL
Darien,IL
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
Work History
Office Clerk
01.2017 - 01.2022
- Perform basic bookkeeping duties Greet clients warmly and answer phones Regularly adhere to business procedure guidelines Maintain all reporting documentation and logs and, pay attention to detail Recruiting employees, budgeting, maintaining records, ordering supplies, overseeing promotional strategies, and handling customer complaints
Call Center Agent
Dial America
01.2021 - 06.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
ASSISTANT MANAGER
EM LASH STUDIO
01.2012 - 01.2020
- Monitor and maintain store inventory Create reports, analyze and interpret retail data, like revenues, expenses and competition Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques Establish sales goals, manage budgets, devise sales forecasts, and consistently maximize sales and profits Oversee personnel management, interviewing, hiring, training, mentoring/coaching, and evaluating
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Bookkeeping certification -
2022
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U.S Career Institute
Romeoville, IL2020
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Roane State Community College
Harriman, TN2016
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Nashville State Community College
Cookeville, TN2015
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Upper Moreland High School
Willow Grove, PA2011
Diploma - undefined
North Bergen High School
North Bergen, NJ2009
Skills
- Adaptability
- Advertising Management
- Leadership
- Microsoft Word, Excel and PowerPoint
- Cash Handling
- Problem Solving
- Event Planning
- Scheduling
- Spoken and written communication skills
- Sorting and Labeling
- Bookkeeping Support
- Travel Coordination
- Database Entry
Languages
Gujarati
Full Professional
Hindi
Limited Working
Timeline
Call Center Agent
Dial America
01.2021 - 06.2021
Office Clerk
01.2017 - 01.2022
ASSISTANT MANAGER
EM LASH STUDIO
01.2012 - 01.2020
Bookkeeping certification -
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U.S Career Institute
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Roane State Community College
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Nashville State Community College
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Upper Moreland High School
Diploma - undefined
North Bergen High School