Anand Ghansam
Bloomfield,NJ
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operation Manager
Blue Water Shipping
Edison , NJ
2022.03 - 2024.01
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Addressed customer concerns with suitable solutions.
- Built strong operational teams to meet process and production demands.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Reviewed invoices for accuracy and prepared billing documents for clients.
- Collaborated with various departments such as sales, accounting and operations on projects related to freight forwarding services.
Air Export/Ocean Freight
Blue Water shipping
Edison , NJ
2020.03 - 2022.03
- Coordinated and processed export documents, including commercial invoices, packing lists, air waybills, certificates of origin, shipper's letters of instruction, and other related documents.
- Managed routing changes due to weather delays or other unforeseen issues.
- Assisted in preparing rate quotes for customers based on their individual needs.
- Monitored cargo movements to ensure timely arrival at destination ports.
- Dispatched drivers for pickup and delivery of goods as required by clients' schedules.
- Processed paperwork for hazardous materials, ensuring safety guidelines were met prior to transport.
- Negotiated freight rates with carriers based on volume discounts and special offers from suppliers.
- Audited airway bills and manifests against actual shipments received from airlines.
- Ensured compliance with U.S. Customs regulations when processing import and export documentation.
- Prepared customs clearance documentation according to country-specific requirements.
- Prepared and submitted AES filings, letters of credit and export declarations.
Air Export & Ocean
DSV Air & Sea
Clark , NJ
2018.01 - 2020.01
- Coordinated and processed export documents, including commercial invoices, packing lists, air waybills, certificates of origin, shipper's letters of instruction, and other related documents.
- Maintained detailed records of all shipments and ensured accurate data entry into the system.
- Assisted in preparing rate quotes for customers based on their individual needs.
- Dispatched drivers for pickup and delivery of goods as required by clients' schedules.
- Developed relationships with vendors in order to secure competitive pricing for services provided.
- Kept pace with changing political and economic situations for target shipping locations.
Ocean Export Specialist
DHL Global Forwarding
Newark , NJ
2015.01 - 2018.01
- Filed paperwork according to standard operating procedures and entered data points into tracking system.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
- Assisted in resolving discrepancies between customer orders and actual deliveries received.
- Liaised with clients to provide updates on shipments, resolve issues, and answer inquiries.
- Responsible for coordinating and monitoring the international shipment of goods, ensuring that all documentation is accurate and complete.
- Prepared export declarations including AES filing for US exports.
- Worked closely with intermodal partners to ensure efficient movement of cargo across borders.
- Updated computer system with details such as dimensions, weights and general waybill data.
- Coordinated port visits and fleet operations domestically and abroad.
- Produced, organized and submitted export paperwork to meet all applicable resolutions.
- Analyzed shipping routes to determine how to minimize environmental impact.
- Discussed detailed port information to importers or exporters.
Education
High School Diploma -
Newark Early College High School
Newark, NJSkills
- Data Analysis
- Workflow Optimization
- P&L Management
- Vendor Sourcing
- Expense Reports
- Project Management
- Staff Training
- Negotiations Expert
- Team Building/Leadership
- Incidents Management
Certification
- DG Certificate- Air/Ocean
Timeline
Operation Manager
Blue Water Shipping
2022.03 - 2024.01
Air Export/Ocean Freight
Blue Water shipping
2020.03 - 2022.03
Air Export & Ocean
DSV Air & Sea
2018.01 - 2020.01
Ocean Export Specialist
DHL Global Forwarding
2015.01 - 2018.01
High School Diploma -
Newark Early College High School
- DG Certificate- Air/Ocean
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