Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
ANAND MAKWANA

ANAND MAKWANA

A-204, Yogeshwar Homes, Chenpur, Ahmedabad,Gujrat, India

Summary

I thrive in this fast-paced, creative environment and love the challenge of balancing multiple roles to drive growth.

  • Dynamic E-Commerce Specialist with a proven track record at Hetfy software solution LLP, enhancing online visibility and sales through expert content creation and strategic marketing. Skilled in e-commerce analytics and customer relationship management, I excel in driving growth and fostering customer loyalty. Leadership and creative writing stand out as my core strengths, significantly contributing to my achievements.

Overview

3
3
years of professional experience

Work History

ECommerce Specialist & TikTok Admin

Hetfy software solution LLP
Ahmedabad, Gujarat
04.2024 - Current
  • In this role, I manage TikTok stores, overseeing everything from product listings to marketing campaigns. My responsibilities include optimizing product visibility, curating engaging content, and running promotional campaigns to boost sales. leverage TikTok trends to ensure brand visibility. By analyzing campaign performance and user engagement, I drive data-informed strategies to enhance growth and customer satisfaction.

Content Creator

Hetfy software solution LLP
Ahmedabad, Gujarat
02.2024 - Current
  • As a content creator, I channel my creativity into crafting impactful listings and campaigns that resonate with diverse audiences. From ideating content themes to executing strategies that align with brand goals, I specialize in creating meaningful digital narratives.

Customer Service Representative

Hetfy software solution LLP
Ahmedabad, Gujarat
02.2023 - Current
  • Customer satisfaction is at the heart of everything I do. In this role, I address inquiries, resolve concerns, and ensure a seamless shopping experience for customers. My focus is on prompt communication, empathy, and delivering tailored solutions, which help foster trust and loyalty across platforms.

TEAM-LEADER & QUALITY AUDITOR

MAS.ONFIDO.PARTNERS
Ahmedabad, Gujarat
11.2021 - 01.2023
  • Company Overview: MAS.ONFIDO.PARTNERS with extensive background in advanced management processes
  • Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands
  • Highly skilled project manager with outstanding team leadership abilities to meet targets consistently
  • I ensured all services met the highest standards. This role sharpened my eye for detail, consistency, and quality, key attributes that I carry into every endeavor.

Education

M.COM - Post-Graduate - Accounting

H.L COLLEGE OF COMMERCE
Commerce Six Road, Ahmedabad
04-2023

B.COM - Graduate - Accounting

H.L COLLEGE OF COMMERCE
Commerce Six Road, Ahmedabad
04-2021

HSC - Commerce

Parimal Vidyalaya
Ahmedabad, India
03-2018

SSC -

Parimal Vidyalaya
Ahmedabad
03-2016

Skills

  • Customer relationship management (CRM)
  • Email management
  • Microsoft PowerPoint
  • Customer relations
  • Customer service
  • Leadership
  • E-commerce Analytics Understanding
  • E-commerce content
  • E-commerce and marketing
  • E-commerce content writing
  • E-commerce understanding
  • E-commerce platform experience
  • Experience with e-commerce platforms
  • E-commerce channel management
  • E-commerce support
  • E-commerce management
  • E-commerce development
  • Advanced in Microsoft excel, project, and Visio
  • Excel formulas
  • Microsoft Excel and PowerPoint
  • Creative writing
  • Idea generation
  • Photography
  • Content planning
  • Content editing

Additional Information

  • Last Salary : 30000/-
  • Expected Salary: 48000/- to 50000-/ CTC
  • Date of Birth: 18/02/2001
  • Marital Status: Unmarried

Languages

English
Full Professional
Gujarati
Native/ Bilingual
Hindi
Professional

Timeline

ECommerce Specialist & TikTok Admin

Hetfy software solution LLP
04.2024 - Current

Content Creator

Hetfy software solution LLP
02.2024 - Current

Customer Service Representative

Hetfy software solution LLP
02.2023 - Current

TEAM-LEADER & QUALITY AUDITOR

MAS.ONFIDO.PARTNERS
11.2021 - 01.2023

M.COM - Post-Graduate - Accounting

H.L COLLEGE OF COMMERCE

B.COM - Graduate - Accounting

H.L COLLEGE OF COMMERCE

HSC - Commerce

Parimal Vidyalaya

SSC -

Parimal Vidyalaya

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