Anand Sangpang
Elizabethtown,PA
Summary
Dynamic customer service professional with a friendly demeanor and strong problem-solving skills, honed at Nordstrom. Proven ability to enhance customer satisfaction through effective communication and meticulous order processing. Recognized for teamwork and adaptability, consistently resolving inquiries and improving service efficiency. Proficient in CRM systems and committed to delivering exceptional support.
Overview
1
1
year of professional experience
Work History
Company Job
Nordstrom
Pennsylvania
05.2023 - 05.2024
- Assisted customers with inquiries and issues via phone, email, and chat.
- Processed orders and returns efficiently to enhance customer satisfaction.
- Maintained accurate records of customer interactions in CRM system.
- Resolved product-related concerns by coordinating with relevant departments.
Education
High School Diploma - HVAC
National Institute of Open Schooling
India10.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Computer skills
- Active listening
- Decision-making
- Problem resolution
Languages
English
Full Professional
Timeline
Company Job
Nordstrom
05.2023 - 05.2024
High School Diploma - HVAC
National Institute of Open Schooling