Ananda Gyaase
Greensboro,NC
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerk
Giant Food
Silver Spring, MD
07.2022 - 08.2024
- Processed payments, refunds, and exchanges accurately and efficiently.
- Greeted customers in a friendly manner and provided excellent customer service.
- Followed company policies regarding sanitation standards in order to ensure health code regulations were met.
Front Office Medical Assistant
Medvenous LLC
Lanham, MD
02.2021 - 08.2024
- Answered phone calls, responded to inquiries, scheduled appointments, and managed calendars.
- Verified insurance coverage and obtained authorizations for IV services, and completed prior authorization requests for diagnostic imaging studies or specialty medications, as requested by the provider.
- Greeted and checked in patients, collected necessary paperwork, and updated patient information.
- Collected co-pays and payments from patients, and scanned documents into the electronic health record system.
- Assisted physicians with various tasks, such as injections and vital signs measurements.
- Maintained cleanliness of examination rooms between visits and ordered supplies for the front office area when needed.
Education
Bachelor of Science - Accounting
North Carolina A & T State University
Greensboro, NC12-2026
Skills
- Cash Management
- HIPAA Compliance
- Patient Scheduling
- Phlebotomy
- Insurance Verification
- Billing support
- Front Desk Operations
- Microsoft Office
Certification
- NHA Certified Clinical Medical Assistant issued 07-19-2023
- NHA Certified Phlebotomy Technician issued 07-20-2023
Affiliations
- Co-Founder of Diasporic Youth for Justice advocating for racial and environmental justice
- Election Judge Volunteer in 4 Elections
Accomplishments
- Giant Food Values in Motion Employee of the Quarter awarded Nov 2022 and July 2024
Timeline
Clerk
Giant Food
07.2022 - 08.2024
Front Office Medical Assistant
Medvenous LLC
02.2021 - 08.2024
Bachelor of Science - Accounting
North Carolina A & T State University