Anandhi Ramaswamy
McKinney,TX
Summary
Value-driven IT professional with more than 18+ years experience delivering large scale software development lifecycle projects with cross-functional teams. Proficiency encompasses software development, team building, requirement gatherings, agile project management, business analysis, risk management, conflict resolution and agile coaching. Experience working as a scrum master for multiple teams simultaneously, managing large teams of developers, BAs , designers and QAs within on-site and off-shore models. SAFe Scrum Master(SSM) and Professional Scrum Master (PSM 1) (CSM). Self-motivated, positive, detail oriented and results driven problem solver who leads with integrity.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sr Scrum Master/Project Manager, Data Analytics
Keurig Dr Pepper, Inc.
08.2021 - Current
- Engaged and partnered with Agile Coaches and Agile CoE to help identify and deliver against training needs to support Agile practices
- Guided the teams on self-organizing, coaching them on being cross functional
- Responsible for Facilitating Agile sprint ceremonies as appropriate including Sprint Planning, Daily Scrums, Sprint reviews, Sprint Retrospectives and backlog refinement
- Worked closely with PO in coaching and facilitation backlog requirements to help maximize the value of products we worked on
- Worked on enterprise level efforts involving data sourcing, aggregation, analysis and reported with outputs to Leadership
- Assessed the Scrum Maturity of the team and organization and coached the team to higher levels of maturity, at a pace that was sustainable and comfortable for the team and organization
- Directed and enhanced organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
- Provided subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects
- Mentored, Coordinated, and coached Scrum Teams to Instill Agile Values and Principles
- Tracked and communicated teams progress as well as Sprint release progress
- Led multiple high performing Scrum teams facilitating progress toward delivery goals using agile practices and coordinate information with other non-scrum teams involved in the project
- Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog
- Provided all support to the team using a servant leadership style whenever possible, and lead by example
- Monitored and tracked KPIs like the burn down charts and created reports for higher management use.
- Collaborated with other leaders in the Digital Products organization and the Agile Center of Excellence (e.g. Agile Coaches, Scrum Masters) to further drive organizational change
IT Project Manager/Sr Scrum Master
Cognizant Technology Solutions, CTS
03.2005 - 05.2021
- Coordinated daily stand ups, sprint planning and all other scrum ceremonies (backlog grooming, sprint reviews, retrospectives, release planning, bug triage meetings, product discovery sessions,)
- Proactively managed sprint-level risks, inter-team dependencies issues and assumptions, ensuring they were identified, mitigated or escalated when necessary
- Responsible for ensuring teams manage work and priorities effectively, all team members are engaged, and all work is captured in the backlog
- Worked effectively with product management and team members to clarify project needs to maximize value and plan delivery of major product changes and future versions of the product
- Developed and followed agile project management plan (Agile Ceremonies)
- Facilitated build requirements log (product backlog) with cost estimates and priority
- Ensured all agile concepts and principles were adhered to by scrum team and business
- Stakeholders
- Worked with other scrum masters to Coordinate and synchronize project plans, activities and dependencies of parallel projects, making sure work was continuously in sync
- Removed roadblocks for successful iterations, which led to the transition of releases on time
- Participated in the Scrum Master Community and encouraged cross-team sharing of agile and scrum practices
- Worked with Product Owners to prioritized and groomed Product Backlog
- Tracked daily progress using Burn down and Burn up Chart metrics
- Used advanced statistical and inferential analysis programs to provide specialized data analysis
- Responsible for Evaluating new analytics tools and methodologies for possible deployment
- Created data warehouses/marts and developed data mining analyses to support business decisions
- Responsible for Analyzing organizational data and conducting statistical analysis
- Applied mathematical calculations to recommend solutions to technical problems of moderate scope and complexity.
- Supported team members to anticipate and resolve potential blockers (e.g., resource constraints), and ensuring impediments and blockers are removed or escalated as needed
- Developed project management roadmap to define project objectives, timelines and milestones.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Led and managed team of 20 team members engaged in administering complex IT infrastructure.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Assessed and analyzed customer requirements to develop effective IT project plans.
Escalation Engineer
Sutherland Global Solutions
06.2004 - 02.2005
- Tier 3 technical support for Microsoft Windows XP Small office Home office Consumer Product Support Group.
- Troubleshoot problems related to windows XP software escalation of issues as appropriate.
- Overall achieving of high-level customer satisfaction.
- Handling Data Loss issues and Data backup.
- Conducting Triage for the Level 1 technicians based on the upcoming issues.
- Troubleshoot problems related to home networking and Domain networking ( Wired and Wireless)
- Configuring Firewalls – Norton Firewall, McAfee, Panda and Zone Alarm.
- Troubleshoot problems related to modem and internet connectivity issues.
- Troubleshoot problems related to internet explorer.
- Knowledge in removing Spywares using Spybot search and destroy, Webroot Spy sweeper.
- Knowledge in Data Recovery and Data Backup using Goback Software
- Installation of Microsoft Products - Microsoft Money, Windows Installer, Microsoft Applications, Operating Systems.
- Troubleshot Desktop, Laptop, LCD displays, printers, cameras and ports.
- Knowledge in Service Pack2 windows XP operating Systems.
Web Developer
Wipro Technologies
06.2001 - 02.2002
- Provided front-end website development using WordPress, Hubspot, and other editing software.
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Implemented content management and security resource tutorials to assist end-user training.
- Determined coding requirements for specialized scripts.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Ran debugging tools to eliminate flaws and glitches prior to publishing.
- Optimized web applications for speed, scalability and security.
- Performed unit testing of web applications and troubleshot issues.
- Delivered user support to clients to train, educate and answer questions.
Education
Bachelor of Engineering - Electronics And Communication Engineering
University of Madras
India05.2001
Skills
- SKILLS & TECHNOLOGIES
- Project management
- Scrum, SAFe, KanBan
- Conflict resolution
- Workflow Facilitation
- Risk Management
- Release management
- Agile coaching
- Team building
- Software projects (IT Strategy & Implementation, SDLC)
- Story estimation
- Strategy formulation
- Business development
- Value delivery
- Change Management
- Active Listening
- Quality Management
- Data analysis
- KPI Management
- Agile Transformation
- Online Conferencing : WebEx, Skype, Zoom, MS Teams, Slack
- PM Tools: Jira, Confluence, Trello, Azure DevOps, Rally, Slack, Mural
- MS Office; Excel, Access, PowerPoint, Visio
Certification
- SSP- SAFe Scrum Master
- Certified Scrum Master (CSM)
- MCP - Microsoft Certified Professional
- TKP Kanban Practitioner
- Oracle Certified Professional
Industry Expertise
- Supply Chain
- Banking
- Healthcare
- Retail
- Manufacturing
- Insurance
Timeline
Sr Scrum Master/Project Manager, Data Analytics
Keurig Dr Pepper, Inc.
08.2021 - Current
IT Project Manager/Sr Scrum Master
Cognizant Technology Solutions, CTS
03.2005 - 05.2021
Escalation Engineer
Sutherland Global Solutions
06.2004 - 02.2005
Web Developer
Wipro Technologies
06.2001 - 02.2002
Bachelor of Engineering - Electronics And Communication Engineering
University of Madras