Anane' Lunder
Champlin,MN
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at North Memorial Hospital. Skilled in food handling safety and fostering team collaboration, I excel in fast-paced environments, significantly improving service delivery standards. My problem-solving abilities and commitment to excellence drive operational efficiency and positive customer experiences. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Dietary Aide
North Memorial Hospital
03.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Distributed food during busy peak periods to drive customer satisfaction.
Movers /Picker Packer
Aaa Movers Inc
03.2022 - 02.2024
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Worked with customers to pack items according to specific desires and requirements.
- Interacted with guests in friendly and knowledgeable way.
Packaging Associate
FedEx
01.2018 - 01.2021
- Proved successful working within tight deadlines and a fast-paced environment.
- Prevented product damage during transit by using appropriate packaging materials based on item specifications.
- Increased customer satisfaction by ensuring packages were securely sealed, labeled, and shipped accurately.
- Collaborated with team members to meet deadlines and ensure quality control standards were met.
Sales Associate
Foot Locker
02.2017 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Park Center Senior
Minneapolis, MN06.2017
Skills
- Time Management
- Problem-Solving
- Customer Service
- Team Collaboration
- Verbal Communication
- Patient Communication
- Detail Oriented
- Flexible Schedule
- Computer Skills
- Meal Preparation
Timeline
Dietary Aide
North Memorial Hospital
03.2024 - Current
Movers /Picker Packer
Aaa Movers Inc
03.2022 - 02.2024
Packaging Associate
FedEx
01.2018 - 01.2021
Sales Associate
Foot Locker
02.2017 - 12.2018
High School Diploma -
Park Center Senior