Anani Sanders
Summary
Proven Assistant Property Manager at TMLSS + Lucas Properties, adept in tenant issue resolution and fostering strong relationships, significantly enhancing member retention and operational efficiency. Expert in administrative support and customer service, showcasing unparalleled attention to detail and reliability. Achieved smooth tenant transitions, underscoring a commitment to excellence and cross-functional teamwork. Well-qualified, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Assistant Property Manager
TMLSS + Lucas Properties
09.2023 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Family Life and Membership Assistant Director
YMCA
03.2021 - 10.2023
- Maintained inventory levels for promotional materials used during events or distributed through various channels.
- Provided support to fellow staff members as needed, fostering a cooperative working environment focused on achieving objectives.
- Increased membership retention by maintaining accurate records and proactively resolving any account issues.
- Coordinated communications with members via email newsletters or phone calls informing them of upcoming events or important updates.
Education
Bachelor of Arts - Business Administration
Troy University
Troy, AL12.2025
Skills
- Strong Communication Skills
- Administrative Support
- Telephone and email etiquette
- Tenant issue resolution
- Relationship building and rapport
- Onsite tours
- Property Inspections
- Interpersonal abilities
- Cross-Functional Teamwork
- Marketing knowledge
- Member retention strategies
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Reliability
Timeline
Assistant Property Manager
TMLSS + Lucas Properties
09.2023 - Current
Family Life and Membership Assistant Director
YMCA
03.2021 - 10.2023
Bachelor of Arts - Business Administration
Troy University