Ana Nicolle Chavez
Beverly Hills,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
5
5
years of professional experience
Work History
Social Media Marketing Manager
Aura Now
Los Angeles, CA
07.2024 - 01.2025
- Optimized posts using best practices for each platform.
- Provided creative ideas for content creation and optimization of social media channels.
- Conducted market research to identify emerging social media trends and adapt strategies accordingly.
Server
The Cheesecake Factory
Los Angeles, CA
01.2022 - 10.2024
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
Customer Service Representative
Better Deal Packaging
Tucson, AZ
02.2022 - 01.2023
- Conducted regular follow-up calls with customers after resolving their issues.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong customer relationships to encourage repeat business.
Barista
Joe & The Juice
New York, NY
06.2020 - 05.2021
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Education
Bachelor of Arts - Acting
State University of New York, Purchase College
NY05-2021
Skills
- Market research
- Creative thinking
- Teamwork and collaboration
- Customer service
- Conflict resolution
- Organizational skills
- Attention to detail
- Performance improvement
- Problem-solving abilities
- Computer proficiency
- Microsoft Excel
Languages
Spanish
Native/ Bilingual
Timeline
Social Media Marketing Manager
Aura Now
07.2024 - 01.2025
Customer Service Representative
Better Deal Packaging
02.2022 - 01.2023
Server
The Cheesecake Factory
01.2022 - 10.2024
Barista
Joe & The Juice
06.2020 - 05.2021
Bachelor of Arts - Acting
State University of New York, Purchase College
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