Summary
Overview
Work History
Education
Skills
Certificate of Higher Education Building Of Installation
Timeline

Ananiya Shay

SAN JOSE,CA

Summary

Electrical engineering professional with solid experience in designing, developing, and implementing electrical systems. Strong focus on team collaboration and delivering reliable results. Skilled in circuit design, power distribution, and troubleshooting with commitment to adapting to changing project needs. Known for reliability and results-driven approach.

Experienced with designing and maintaining electrical systems across various industries. Utilizes advanced problem-solving skills to ensure system reliability and safety. Strong understanding of industry standards and regulatory requirements, ensuring compliance and optimal performance.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Mudai Ethiopian Restaurant
11.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Customer Service Representative

Ison Experience
01.2022 - 08.2023
  • Handling EKYC of customer.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.


Design Engineer

Debo Engineering
10.2022 - 05.2023
  • Optimized existing designs, reducing production costs and enhancing overall performance.
  • Streamlined the design process for increased efficiency by utilizing advanced CAD software tools.
  • Managed multiple projects simultaneously while adhering to strict deadlines and maintaining a high level of attention to detail.
  • Addressed design challenges and evaluated alternative design models to meet project requirements.

Sales Executive

Kana General Trading
01.2021 - 06.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.

Education

Bachelor of Science - Electrical And Computer Engineering

JIMMA University Institute of Technology, Jimma , Ethiopia
02-2021

Skills

  • Electrical design
  • Team leadership
  • Power systems
  • High voltage engineering
  • Critical thinking
  • Electrical engineering standards
  • Excel
  • Quality management
  • Microsoft PowerPoint
  • Operation system software
  • CAD software
  • Time management

Certificate of Higher Education Building Of Installation

I achieved certification from satcom institute of technology.

Timeline

Customer Service Cashier - Mudai Ethiopian Restaurant
11.2024 - Current
Design Engineer - Debo Engineering
10.2022 - 05.2023
Customer Service Representative - Ison Experience
01.2022 - 08.2023
Sales Executive - Kana General Trading
01.2021 - 06.2022
JIMMA University Institute of Technology - Bachelor of Science, Electrical And Computer Engineering

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Ananiya Shay