Anansi Brown
Customer Service Representative
Los Angeles,CA
Timeline
Freight Handler - Yusen Logistics
08.2025 - Current
Candy Concierge - See's Candies
10.2021 - 03.2022
Accounting Principles - MTV Payroll Dept.
10.2005 - 06.2007
Fitness Advisor - Beach Body Fitness
07.2004 - 08.2006
Retiree Benefit Specialist - Pacific Care
09.2002 - 12.2003
St. Mary's Academy - High School Diploma,
09.1991 - 06.1993
Work History
Freight Handler
Yusen Logistics
08.2025 - Current
- Blocked and braced freight to prevent shifting and product damage during transport.
- Verified and noted count and condition of cargo received.
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
Candy Concierge
See's Candies
10.2021 - 03.2022
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Provided accurate information regarding local attractions, restaurants and activities.
- Greeted guests upon arrival by providing warm welcome.
Accounting Principles
MTV Payroll Dept.
10.2005 - 06.2007
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.
- Upheld compliance with company, accounting and government standards, policies and regulations.
- Assisted accounting team with day-to-day accounting operations.
- Met accounting financial objectives by preparing weekly 1500 emplyee budgets and scheduling expenditures.
- Managed storage area by organizing floor space, adhering to storage design.
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Maintained files / contracts and documentation in accordance with company policy.
Fitness Advisor
Beach Body Fitness
07.2004 - 08.2006
- Demonstrated and explained proper techniques to instruct participants on workout methods.
- Motivated members towards participating in group fitness classes.
- Sales / promotions of appropriate new workout equipment.
- Assisted in sales of fitness programs, monthly meal plans and introduced feature supplements.
- Assisted members to reach health and fitness goals.
- Created comprehensive fitness programs tailored to needs and goals of each individual.
Retiree Benefit Specialist
Pacific Care
09.2002 - 12.2003
- Observed strict procedures to maintain data and plan participant confidentiality.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data utilizing 5 databases.
- Explained benefits to plan participants in easy to understand terms in order to educate member on options.
- Developed and maintained courteous and effective working relationships.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Education
High School Diploma -
09.1991 - 06.1993
Dean's List
Skills
- Warehouse safety
- Truck loading and unloading
- Package handling
- Able to lift 50 lbs
Summary
hard-working team member skilled in safely moving heavy loads manually among forklifts and pallet jacks. Punctual, reliable, and work to achieve teamwork goals.
Certification
- Medical Billing Certificate - October 2004
- H & R Block Tax Preparer 2007