Creative UX Designer with 3 years developing innovative, approachable user experience frameworks for digital products. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions. Accomplished at creating wholly new frameworks that feel completely familiar to ease user adoption.
Overview
3
3
years of professional experience
Work History
UX Designer
UPS Fright (Contract), OnestopD Solution
09.2022 - Current
Participated in design review meetings to brainstorm new UX developments through collaborative thinking.
Presented design concepts to executive leadership, effectively communicating rationale behind decisions and advocating for user-centric approaches.
Developed and presented 10+ user journey maps and user stories to key stakeholders, resulting in a 30% increase in overall project understanding and buy-in.
Conducted thorough user research and analysis, identifying key pain points and opportunities for improvement that led to 25% increase in customer satisfaction ratings.
Worked closely with product owners, developers, and designers to craft a roadmap for the systematic redesign of legacy software, ensuring alignment with organizational goals.
Partnered with a principal designer to bring concepts to life through the development of a high-fidelity working prototype, ensuring alignment with design specifications and user expectations.
Collaborated with the development team to identify and address technical user pain points and functional needs leading to a comprehensive reevaluation of various aspects for improved user experience.
Conducted competitive analysis and validated design solutions, leading to the implementation of a new feature that increased user retention by 15%.
Conducted rapid tests and A/B testing of various design solutions, analyzing results to refine UX design and improve conversion rates by 20%.
Conducted thorough user research, identifying key pain points and opportunities for improvement.
Senior UX Designer
Building Ease
03.2022 - 08.2022
Evaluated existing user interfaces for improvement opportunities, leading to significant enhancements in overall user satisfaction.
Conducted regular usability testing sessions, gathering valuable feedback from users to inform iterative improvements on designs.
Collaborated with product owners to create a user-friendly online platform, resulting in a 20% increase in website traffic and a drop in bounce rate by 15%
Facilitated usability testing sessions with over 50 users to identify key pain points and design solutions, resulting in an increase in customer satisfaction rating by 25%
Implemented a streamlined design system resulting in a 40% reduction in UI development time and a 60% increase in customer satisfaction ratings.
Championed a user-centered approach within the organization, influencing key decision-makers to prioritize user needs in product development efforts.
Graphic Designer
Changing The Present
12.2021 - 03.2022
Developed creative design for print materials, brochures, banners, and signs.
Created engaging social media graphics that drove user engagement and increased online visibility.
Conceptualized creative designs for print materials, banners, and signs.
Created digital image files for use in digital and traditional printing methods.
Education
Master of Science - Interactive Design
Northeastern University
Boston, MA
09.2021
Bachelor of Science - Computer Science
Gujarat Technological University
India
08.2018
Skills
Prototyping
User Research
Design thinking
UX Design
Wireframing
Agile Methodology
Wireframing and Prototype Design
UX architecture
Journey Mapping
Interaction design
Use Case Study Generation
User Experience Testing
Remote User Testing
Mobile Design
A and B Testing
Responsive design
Timeline
UX Designer
UPS Fright (Contract), OnestopD Solution
09.2022 - Current
Senior UX Designer
Building Ease
03.2022 - 08.2022
Graphic Designer
Changing The Present
12.2021 - 03.2022
Master of Science - Interactive Design
Northeastern University
Bachelor of Science - Computer Science
Gujarat Technological University
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