Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

ANANYA CAPTAIN

Port Arthur

Summary

Dedicated and compassionate Bachelor of Science in Therapeutic Recreation with hands-on experience supporting individuals through recreational therapy programs. Proven ability to deliver exceptional customer service through front desk and retail roles, with strong communication, organizational, and multitasking skills. Committed to promoting inclusive, person-centered care while maintaining a professional and welcoming environment.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

SALES ASSOCIATE

City Gear
  • Analyzed customer data to enhance retention rates by 25% utilizing Excel for tracking purposes sales reports, using data to identify opportunities and improve sales.
  • Facilitated streamlined procurement processes by managing special orders through online submission using procurement software orders, or contacted other stores to find desired items.
  • Utilized cash register and POS systems to deliver exceptional customer service through problem-solving and empathetic interactions handle purchases, refunds, and exchanges for customers.

FRONT DESK RECEPTIONIST

Hampton by Hilton
05.2023 - Current
  • Managed meticulous data entry of 1000 records using Google Sheets and Excel to ensure accurate and organized information management
  • Administrative duties such as filing, scanning documents, updating databases.
  • Maintained optimal office inventory levels to prevent stock shortages by utilizing inventory management software supplies to ensure adequate stock was always available.
  • Utilized MySQL and Excel to process 300 records into company software, improving data accuracy and efficiency system.

SALES ASSISTANT

Burlington
  • Demonstrated meticulous attention to detail by meticulously organizing and arranging up to 250 items daily using a handheld cart
  • Provided strategic recommendations, curated selections, and facilitated resources with the assistance of project management software to significantly enhance productivity outcomes and obtained merchandise based on customer needs and desires.
  • Boosted inventory turnover ratio by elevating stock turnover by 25% through meticulous stock inventory level upkeep and strategic procurement of new items with SAP inventory management software inventory.

Education

Bachelor of science - THERAPEUTIC RECREATION

Grambling State University
Grambling, LA

HIGH SCHOOL DIPLOMA - undefined

Memorial High School
Port Arthur
05.2020

Skills

    Multicultural Customer Service

    Inventory Restocking & Control

    Verbal and Written Communication

    Behavioral Observation & Progress Notes

    Multitasking

    Microsoft Office Suite (Word, Excel, Outlook)

    Activity Planning & Facilitation

Certification

  • AED Certified
  • CPR Certified

Affiliations

National Society of Leadership and Success

City of Shreveport Princess Park Internship (CTRS)

Timeline

FRONT DESK RECEPTIONIST

Hampton by Hilton
05.2023 - Current

HIGH SCHOOL DIPLOMA - undefined

Memorial High School

SALES ASSOCIATE

City Gear

SALES ASSISTANT

Burlington

Bachelor of science - THERAPEUTIC RECREATION

Grambling State University

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