Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Ortiz

Sacramento,CA

Summary

Data entry specialist with extensive experience in database management and quality assurance. Proven track record in enhancing operational efficiency and customer service. Expertise in team training, issue resolution, and conducting quality audits to drive performance improvements.

Overview

12
12
years of professional experience

Work History

Secretary

Jrp Construction
Sacramento, California
10.2024 - 01.2025
  • Tracked project expenses and processed invoices efficiently to maintain budget accuracy.
  • Proofread documents for grammatical and punctuation accuracy prior to submission.
  • Managed calendar reminders for critical deadlines and office events.
  • Created and updated spreadsheets to monitor data and produce comprehensive reports.
  • Facilitated onboarding process by preparing orientation materials for new employees.
  • Handled confidential documents with a focus on maintaining discretion.

Data Entry Clerk

Golden State Staffing Services
Sacramento, California
01.2023 - 06.2023
  • Verified data accuracy within systems and databases.
  • Corrected errors and updated records in database.
  • Ensured product specifications met quality standards.
  • Conducted regular audits to maintain data integrity.

Assistant Manager

Wingstop
Sacramento, California
03.2017 - 01.2023
  • Streamlined daily operations to enhance restaurant efficiency.
  • Trained staff in customer service standards and food safety protocols.
  • Resolved customer inquiries and complaints promptly and professionally.
  • Monitored compliance with health regulations and company policies consistently.
  • Provided guidance to junior staff on tasks, projects, and objectives.
  • Conducted regular performance reviews to identify improvement areas for employees.

Janitor

Andres
Sacramento, California
01.2013 - 02.2015
  • Ensured cleanliness in high-traffic areas throughout facility.
  • Stocked cleaning supplies, maintaining availability for team use.
  • Collaborated with team members to execute deep cleaning tasks efficiently.
  • Reported safety hazards and maintenance issues to management without delay.
  • Swept, mopped, and vacuumed floors across all areas.
  • Cleaned and sanitized restrooms, sinks, countertops, and other surfaces.
  • Emptied wastebaskets and trash containers regularly.

Education

High School Diploma -

Rio Cazadero High School
Sacramento, CA
05-2012

Some College (No Degree) -

Sacramento City College
Sacramento, CA

Skills

  • Data entry and database management
  • Quality assurance and validation
  • Customer service and support
  • Problem solving

Languages

English
Professional
Spanish
Professional

Timeline

Secretary

Jrp Construction
10.2024 - 01.2025

Data Entry Clerk

Golden State Staffing Services
01.2023 - 06.2023

Assistant Manager

Wingstop
03.2017 - 01.2023

Janitor

Andres
01.2013 - 02.2015

High School Diploma -

Rio Cazadero High School

Some College (No Degree) -

Sacramento City College

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