Ana Patricia Tejada
Houston,TX
Summary
Enthusiastic Food Service Worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
15
15
years of professional experience
Work History
Nanny
Dr. Gregory Shannon & Felipe Alaniz
Houston, TX
10.2022 - 09.2023
- Helped children discover enrichment activities to inspire imagination and creativity.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Posted parents' contact information and first responder phone numbers in case of emergency situations.
- Participated in hands-on learning activities with children incorporating art.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Met and communicated regularly with parents to discuss children's activities and development.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Observed children during snack time to prevent choking.
- Instructed the children in proper behavior, manners, health habits.
- Regulated children's schedules to balance rest, learning and play.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Provided direct-care services for children of varying ages.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Developed positive relationships with each child by providing nurturing care.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Read stories aloud to the children and engaged them in creative play activities.
- Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Ensured physical and social well-being of each child.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Kept detailed records of each child's progress including meals eaten, naps taken.
- Monitored the children's playtime to ensure safety and wellbeing.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Interacted positively with children to promote mental and emotional development.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Completed day-to-day duties accurately and efficiently.
Certified Pharmacy Technician
Maritime Pharmacy
Houston, TX
07.2008 - 11.2014
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Compiled customer demographic, allergy and medical history background.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Prepared and processed medical insurance claim forms and records.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Prepared pricing and instruction labels for placement on prescriptions.
- Prepared prescription transfers to other pharmacies.
- Performed administrative duties such as filing, data entry, answering phones.
- Entered patient profile information into computer systems accurately and completely.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Adhered to infection control policies and procedures to prevent spread of disease.
- Resolved customer complaints regarding product quality or quantity issues.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Food Service Expert
Target
Houston, TX
10/15/18 - 06/15/20
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Cleaned kitchen areas, equipment and utensils.
- Monitored inventory levels of food items used during meal services.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Assisted with unloading deliveries from suppliers into storage areas.
- Rotated inventory to reduce waste and optimize freshness.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintained safe food handling practices to prevent germ spread.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Followed established cash handling procedures when collecting payment from customers.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Filled and served various beverages for customers.
- Collaborated with team to deliver timely service of items.
- Utilized point-of-sale systems for taking orders from customers.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Vocational Program -
Drake Business School
Flushing, NY10-1995
High School Diploma -
Colegio San Agustine
El Salvador11-1988
Skills
- Customer Service
- Time Management
- Organization
- Multitasking
- Communication
- Problem-solving
- Adaptability
- Detail Oriented
- Teamwork
- Flexible Schedule
Affiliations
- Baking
- Cooking
- Crafts
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Nanny
Dr. Gregory Shannon & Felipe Alaniz
10.2022 - 09.2023
Certified Pharmacy Technician
Maritime Pharmacy
07.2008 - 11.2014
Food Service Expert
Target
10/15/18 - 06/15/20
Vocational Program -
Drake Business School
High School Diploma -
Colegio San Agustine
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