Ana Paula Barrotte Albino Guicho
Windermere,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
29
29
years of professional experience
Work History
Administrative Manager
ELGA CORP
04.2018 - 03.2024
- Managed accounts payable and receivable, ensuring timely payments and accurate recordkeeping.
- Negotiated favorable contracts with vendors, resulting in cost savings and improved service quality for the organization.
- Utilized financial software to prepare consolidated financial statements.
Administrative Manager
Servers Travel And Tourism Ltda
04.2011 - 03.2017
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
GO Boutique
Club Med
02.2004 - 03.2005
- Consistently met individual sales goals while contributing to the overall success of the boutique team.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Part of the recreation team in the resort's recreational areas
Office Assistant
BARROTTE ORTEGA &CIA LTDA
05.1995 - 11.1998
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
Education
Bachelor of Tourism Studies -
Anhembi Morumbi
Sao Paulo, SP - Brazil06.2004
Skills
- Office Administration
- Organization and Multitasking
- Office Management
- Staff Management
- Administrative Support
- Quickbooks
- Travel Coordination
- Microsoft Office
- Scheduling and calendar management
- Event Coordination
Languages
English
Professional Working
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Administrative Manager
ELGA CORP
04.2018 - 03.2024
Administrative Manager
Servers Travel And Tourism Ltda
04.2011 - 03.2017
GO Boutique
Club Med
02.2004 - 03.2005
Office Assistant
BARROTTE ORTEGA &CIA LTDA
05.1995 - 11.1998
Bachelor of Tourism Studies -
Anhembi Morumbi
Similar Profiles
Sarah LudwigSarah Ludwig
Operations / Customer Service Manager at Veolia Water Technologies - ELGA LabWaterOperations / Customer Service Manager at Veolia Water Technologies - ELGA LabWater
KRISTINE JOY M. JADAONGKRISTINE JOY M. JADAONG
Supervisor/Team Leader at ELGA Business Solutions Inc.Supervisor/Team Leader at ELGA Business Solutions Inc.
Diego SerrelsDiego Serrels
MSR/Teller at ELGA Credit UnionMSR/Teller at ELGA Credit Union