Ana Paula Coffey
Billerica,MA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Owner/Operator
PokeParty Event Planning
Boston, MA
01.2022 - 09.2022
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Hosted special events to boost brand awareness and increase community engagement.
Supervisor
Minds English School
São Luís, Maranhão
04.2014 - 03.2015
- Resolved customer complaints and adjusted policies to meet changing needs.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Coached staff members to develop long-term career goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Monitored employee productivity to provide constructive feedback and coaching.
- Created and followed processes to support client communication and calendar management.
- Impacted sales results by developing and executing field marketing and segment activities.
- Communicated with current and potential clients to develop content that connects with target audiences.
- Assisted in organizing promotional events and tradeshows.
- Utilized marketing tactics to increase quantity and quality of new business leads,
Receptionist
Tricom Alliance
São Luís, Maranhão , Maranhão
05.2013 - 06.2013
- Answers phones,
- handles mail
- schedules appointments
- performs various administrative tasks
Administrative assistant
Duvel Ford
São Luís Maranhão , Maranhão
01.2013 - 05.2013
- Formalized contracts in the area of credit analysis and vehicle financing.
Education
High School Diploma -
Adventist College
Sao Luis, Maranhao12.2010
Some College (No Degree) - Law
UNDB
Sao Luis, Maranhao. BrazilSkills
- Critical Thinking
- Good Work Ethic
- Active Listening
- Problem Resolution
- Friendly, Positive Attitude
- Training & Development
- Organizational Skills
- Team Building
- PPE Use
- Customer Service
- Reliable & Trustworthy
- People Skills
- Bilingual
Languages
English
Professional
Portuguese
Native/ Bilingual
Timeline
Owner/Operator
PokeParty Event Planning
01.2022 - 09.2022
Supervisor
Minds English School
04.2014 - 03.2015
Receptionist
Tricom Alliance
05.2013 - 06.2013
Administrative assistant
Duvel Ford
01.2013 - 05.2013
High School Diploma -
Adventist College
Some College (No Degree) - Law
UNDB
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