Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Paula Marques

Palm Springs,FL

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Quick learner with a positive attitude and strong teamwork skills.

Overview

36
36
years of professional experience

Work History

Personal Assistance/ Organizer

SELF EMPLOYED
07.2020 - 01.2025

Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines. Utilized project management skills to meet event deadlines and complete requirements. Experience handling sensitive information with the utmost care. Quick thinker with a proactive approach to unexpected challenges.

Lead Preschool Teacher

GET READY SET GROW ACADEMY
11.2016 - 05.2020

Develop and implement curriculum, lesson plans, and special projects for early childhood education and established strong classroom managements skills Conduct parent / teacher conferences advising parents on child's progress and how to support there learning. Developed monthly and weekly theme-based lesson plans in all areas of development - social, motor, communication and cognitive skills. Implemented engaging and developmentally appropriate curriculum for a diverse classroom. Allocate time for one on one sessions with students to identify any areas of deficiency and help find solutions.

Personal Assistant

LISA ABELOW HEDLEY
11.2010 - 10.2016

Childcare duties included but are not limited to pick up and drop off services from school, scheduled appointments, transportation, to all extracurricular activities. Maintenance of the home included but was not limited to shopping for personal and home supplies, daily errands to the post office, bank deposits, maintaining multiple vehicles and scheduling property management. Additional duties included transportation to and from airport, assisting with dinner parties and other miscellaneous family needs.

Preschool Teacher's Assistant

GET READY SET GROW ACADEMY
11.2006 - 10.2010

Supervised children during in-classroom activities and on playground. Interacted with children one-on-one and in small groups to enhance and support learning activities. Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.


Ted Baker Represented

JACOBSONS
03.2001 - 10.2006

Enhanced customer satisfaction through personalized service and attention to individual needs. Selected location, designed welcoming, appealing storefront and assembled / decorated store fixtures. Keep sales records, balance register, and perform all accounting and financial forecasting functions. Organized promotional events and fashion shows to showcase new products and attract potential customers. Optimized floor layouts for better product visibility resulting in increased foot traffic conversion rate.

Business Owner/Manager

A CARAVELA
11.1995 - 02.2001

Provided excellent customer service, ensuring a positive shopping and dinning experience. Operated the cash register, handled payments. Handled vendor orders, deliveries, and inventory tracking for supplies. Manage,

restock shelves, and maintain product display. Maintained cleanliness and organization of store and dinning areas.

Manager / Waitress / Customer Service Cashier

BENNY"S ON THE BEACH RESTAURANT
05.1989 - 09.1995

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts. Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service. Remained calm and poised when dealing with difficult customers or during busy shifts. Kept server areas clean and stocked to increase efficiency while working tables. Used cash registers and credit card machines to cash out customers.

Education

EDUCATING AND TRAINING

Skills

  • Proficient in English, Portuguese and Spanish
  • Attention to detail
  • Time management
  • Sorting and categorizing
  • Dependability
  • Maintaining safe environment
  • Multitasking and organization
  • Patience and empathy
  • Problem-solving
  • Reliability and punctuality

Timeline

Personal Assistance/ Organizer

SELF EMPLOYED
07.2020 - 01.2025

Lead Preschool Teacher

GET READY SET GROW ACADEMY
11.2016 - 05.2020

Personal Assistant

LISA ABELOW HEDLEY
11.2010 - 10.2016

Preschool Teacher's Assistant

GET READY SET GROW ACADEMY
11.2006 - 10.2010

Ted Baker Represented

JACOBSONS
03.2001 - 10.2006

Business Owner/Manager

A CARAVELA
11.1995 - 02.2001

Manager / Waitress / Customer Service Cashier

BENNY"S ON THE BEACH RESTAURANT
05.1989 - 09.1995

EDUCATING AND TRAINING
Ana Paula Marques