ANA PAULINA HERNANDEZ
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
26
26
years of professional experience
6
6
Certifications
Work History
Supervisor
Ceaders Valet parking and Services
houston, tx
06.2021 - Current
- Supervised valet staff to ensure efficient vehicle handling and customer service.
- Assisted in resolving customer inquiries and complaints effectively.
- Coordinated parking operations during peak hours to maximize space utilization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
planchadora
River Oaks Cleaners
Houston, TX
06.2000 - Current
- Operated pressing machinery for garments to achieve smooth finishes.
- Inspected fabrics for quality and identified stains or damages.
- Prepared garments for pressing by removing wrinkles and organizing items.
- Maintained cleanliness and organization of the pressing area and equipment.
- Collaborated with team members to ensure efficient workflow during busy periods.
- Followed safety protocols while handling chemicals and equipment in the workplace.
- Assisted in training new staff on pressing techniques and equipment usage.
- Received and processed written and verbal instructions, prints and work orders.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Education
Cosmetologist -
Colour Beauty School
Houston, TX08-2025
Skills
- Client consultation
- Customer service
- Employee training
- Team collaboration
- Employee motivation
Languages
Spanish native
Full Professional
English
Limited
Certification
cosmetology license
Timeline
Supervisor
Ceaders Valet parking and Services
06.2021 - Current
planchadora
River Oaks Cleaners
06.2000 - Current
Cosmetologist -
Colour Beauty School