Ana Poullet Brooks

Facilitated essential operations for Santa Rita Fire District and local community.
Addressed dispatch calls for snake pick-ups and resolved fire alarm problems.
Restored malfunctioning alarms and documented incidents thoroughly.
Supported firefighters and staff by managing various tasks and errands.
Actively engaged with community members, providing roadside assistance.
Played a key role in maintaining operational effectiveness and public safety.
Enhanced responsiveness within the team through diligent support efforts.

Led efforts to create positive experiences for customers in a fast-paced environment.
Handled high-volume multitasking, including managing Door Dash and phone-in orders.
Resolved customer concerns promptly, contributing to overall efficiency.
Ensured smooth operations by training and supplying team members effectively.

Managed patient intake and appointment scheduling in fast-paced walk-in clinic.
Provided exceptional bilingual customer service in English and Spanish.
Assisted Nurse Practitioner by taking vitals and interpreting test results.
Ensured smooth clinic operations through attention to detail and effective multitasking.
Maintained patient confidentiality while managing sensitive information.

Provided exceptional hospitality in diverse environments as a Chiropractic assistant.
Assisted in physical therapy treatments, including ultrasound, KLT Laser, DTS, and electrical stimulation.
Facilitated new patient intake and examinations to ensure seamless onboarding.
Maintained compliance with COVID-19 safety protocols throughout the office.
Managed inventory of merchandise to ensure availability for the Doctor's use.

Maintained clean and organized facility to promote safety and welcoming atmosphere for all members.

Assisted in teaching kids' kickboxing and self-defense classes, enhancing skills and confidence in ages 5 to 15.

Supported instructors to ensure smooth class operations and addressed member inquiries effectively.

Regularly updated website content with current service offerings to engage potential clients.

Advised customers on tailored exercise routines to meet individual fitness goals.

Ensured proper functioning of gym equipment and promptly reported issues to supervisor.

Led facility tours for prospective members, showcasing key features and benefits.

Delivered exceptional customer service by answering questions and resolving complaints efficiently.

Delivered excellent customer service while assisting shoppers with product selection.
Maintained a clean and organized store environment to enhance shopper experience.
Stocked merchandise and ensured attractive product displays to boost sales.
Supported inventory management processes to optimize stock levels and organization.