Ana R Duran Davis
Bay Shore
Summary
Dynamic professional with extensive experience in mail sorting and document scanning at UPS Mail Innovations. Demonstrated ability to enhance customer satisfaction through effective problem-solving and collaboration. Proficient in inventory management, consistently achieving operational goals while ensuring accuracy and efficiency in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Mail Sorter / Mail Processor
UPS Mail Innovations
Edgewood
03.2025 - Current
- Sort and organize incoming and outgoing mail.
- Scan packages and documents using mail systems.
- Keep accuracy while working quickly.
- Follow company rules for handling mails.
- Work with the team to meet daily work.
Website Sales
K and G Power Systems
Hauppauge
11.2023 - 06.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
Commercial Parts Manager
Advanced Auto Parts
Amityville
09.2022 - 10.2023
- Managed inventory levels to ensure availability of commercial parts.
- Collaborated with suppliers to streamline order processes and reduce lead times.
- Oversaw daily operations of the commercial parts department.
- Implemented strategies to enhance parts merchandising and display effectiveness.
- Assisted customers in selecting appropriate parts for their needs.
- Maintained accurate records of sales transactions and inventory changes.
- Managed a team of employees responsible for receiving, stocking, and distributing auto parts.
- Prepared daily reports on inventory levels and sales activities in order to identify areas needing improvement or restocking needs.
- Implemented new methods of organizing the warehouse storage system to optimize space utilization.
- Researched new products available from vendors in order to increase product offerings at competitive prices.
- Developed and implemented inventory control systems to ensure accurate parts availability.
- Identified opportunities for cost savings by negotiating better deals from existing vendors or exploring alternative sources.
Assistant Manager of Sales
AutoZone
Central Islip
03.2020 - 10.2022
- Assisted in developing sales strategies to meet store goals.
- Trained and mentored new sales staff on product knowledge.
- Coordinated inventory management and restocking processes.
- Oversaw customer service initiatives to enhance client satisfaction.
- Managed daily operations of the sales floor effectively.
- Resolved escalated customer issues quickly and efficiently.
- Monitored sales performance against targets and identified areas of improvement.
- Opened and closed store, set up registers and secured cash.
- Established action plans for team members and helped each person attain objectives.
Machine Operator
LNK International Inc
Hauppauge
05.2016 - 03.2020
- Operated machinery to produce high-quality products consistently.
- Collaborated with team members to ensure smooth production flow.
- Followed safety protocols to maintain a secure work environment.
- Trained new operators on equipment usage and safety procedures.
- Documented production processes and reported any issues to supervisors.
- Adjust machine settings to complete tasks accurately.
- Observe machine operations to detect any problems or defects in the finished product.
- Load raw materials into machines according to specified measurements.
Education
GED -
Ramón Matias Mellas
Santo Domingo, Dom. Rep.06-2014
Skills
- Mail sorting and document scanning
- Accurate data entry
- Inventory management and package tracking
- Customer relationship management
- Inventory management
- Problem solving
- Production goal setting
- Retail sales
- Machine operation
- Mail handling
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Mail Sorter / Mail Processor
UPS Mail Innovations
03.2025 - Current
Website Sales
K and G Power Systems
11.2023 - 06.2024
Commercial Parts Manager
Advanced Auto Parts
09.2022 - 10.2023
Assistant Manager of Sales
AutoZone
03.2020 - 10.2022
Machine Operator
LNK International Inc
05.2016 - 03.2020
GED -
Ramón Matias Mellas
Similar Profiles
Tim EllsworthTim Ellsworth
Enterprise Sales Manager at UPS Mail InnovationsEnterprise Sales Manager at UPS Mail Innovations
Destri GatesDestri Gates
Warehouse Associate at UPS Mail InnovationsWarehouse Associate at UPS Mail Innovations
David DennisDavid Dennis
Mail Handler at UPS Mail InnovationsMail Handler at UPS Mail Innovations
Karla RamirezKarla Ramirez
Billing Clerk at UPS Mail InnovationsBilling Clerk at UPS Mail Innovations
Sacha ChunnilalSacha Chunnilal
Nursing Assistant at St catherine of Siena Nursing and RehabiliationNursing Assistant at St catherine of Siena Nursing and Rehabiliation