Ana Reina Rodriguez
Annandale,VA
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Student Ministries
McLean Bible Church
12.2024 - Current
- Serving with the welcome team at “The Rock” with elementary and high school students
- Greeting students and helping them to check in and assisting with registration to new students.
All-Subject Teacher (Substitute)
Fairfax County Public Schools
09.2018 - Current
- Execute all assigned duties to ensure a safe and educationally productive environment in the classroom and school
- Implement effective lesson plans, instructional strategies, and assessments to support student learning and achievement
- Manage classroom dynamics and foster a positive learning atmosphere that encourages student engagement and participation
- Provide individualized attention and support to students, including those facing emotional and physical challenges, helping them overcome obstacles and reach their full potential
- Demonstrate expertise in working with students across various grade levels, including elementary, middle, and high school
- Work specifically with autistic children as well as gifted and talented/Advanced Academic classrooms, employing specialized strategies to address their unique learning needs and abilities to promote social and academic development
- Collaborate with fellow educators, specialists, and support staff to ensure a cohesive and inclusive learning environment for all students
- Actively support the mission of Fairfax County Public Schools (FCPS) to inspire, enable, and empower students to achieve high academic standards, foster ethical behavior, and exhibit responsible citizenship
- Employ innovative teaching methods and instructional technologies to enhance student engagement and promote active learning
- Commit to ongoing professional development and stay current with educational best practices and research-based instructional strategies
- Establish positive and effective relationships with students, parents, and colleagues, fostering open communication and a collaborative approach to education.
Real Estate Agent
Spring Hill Real Estate
01.2014 - Current
- Building strong relationships with diverse communities, offering tailored solutions to meet housing needs
- Negotiating and executing contracts, ensuring compliance with state and local regulations
- Conducting market analyses and guiding families through impactful decision-making processes.
Instructor/Program Manager/Founder
Instituto Nuevos Horizontes
08.2012 - Current
- The institute was developed to bring a bright horizon to each individual dealing with culture shock and loss of identity within the society
- Strategized the structure and mission of the Institute
- The mission of the Institute was to act as a precursor for a restored, healthy, and improved lifestyle
- Dealt with self-consciousness as well as low self-stem
- Identified and analyzed operational and missional results
- Recruited students from different origins and levels of education
- Developed curriculum for different levels of English as a second language
- Taught ESL to students as well as other subjects
- Helped students make great improvements regarding their skills and self-confidence
- Monitored their individual progress
Entrepreneur | Airbnb Business Owner
01.2023 - 08.2023
- Founded and managed a successful Airbnb business, achieving Superhost status within the 6 months by maintaining high guest satisfaction and consistently positive reviews
- Optimized the business to generate significant income through dynamic pricing, market research, and strategic listing management
- Handled all aspects of the business, including property maintenance, guest communication, marketing, and customer service
- Increased occupancy rates by developing effective strategies for attracting guests during off-peak seasons
- Utilized problem-solving and conflict resolution skills to address guest concerns, resulting in a 5-star rating.
Spanish Teacher
Veritas Academy of Tucson
08.2022 - 06.2023
- Planned and delivered effective Spanish language instruction: Responsible for developing lesson plans that align with the school's curriculum and educational standards and providing instruction that engages and challenges students to learn and apply the Spanish language
- I utilized various teaching materials, including textbooks, online resources, and authentic materials, such as videos, articles, and songs, to provide a well-rounded learning experience
- Incorporated interactive activities and games to enhance speaking and listening skills, encouraging students to participate in conversations actively
- Implemented a communicative approach, focusing on real-life scenarios and practical language use, to help students build confidence in their speaking abilities
- Assessed student progress: Responsible for monitoring student progress and evaluating their understanding of the material through various methods, such as quizzes, exams, and written assignments
- Provided feedback to students and parents: Responsible for providing regular feedback to students and their parents regarding student progress, strengths, and areas for improvement
- Participated in professional development: Responsible for staying up-to-date with current best practices in language instruction and participating in ongoing professional development opportunities to enhance their teaching skills and knowledge
- Collaborated with colleagues: Responsible for collaborating with other language teachers and school staff to ensure alignment of curriculum and support of student learning
- Created a positive and inclusive classroom atmosphere, fostering a love for learning Spanish and promoting cultural appreciation among students.
Spanish Ministry Volunteer
Christian Fellowship Church, Children
09.2021 - 09.2022
- Collaborated in the creation of a comprehensive calendar for all volunteer teachers, ensuring efficient coordination of activities and guaranteeing adequate coverage for all classes
- This initiative facilitated effective communication among volunteers, contributing to a cohesive and enriching teaching experience
- Played a key role in the translation of lessons into Spanish to ensure accurate and culturally relevant understanding, enhancing accessibility and inclusivity in teaching materials
- Actively participated in the annual conference training for all Children's Church Volunteers and Staff, staying updated on the latest educational and spiritual development practices
- Facilitated group activities, games, and crafts to reinforce biblical lessons and enhance children's understanding
- Innovatively integrated puppets and theatrical skits into these activities, elevating engagement and making the learning experience more memorable and meaningful
- Encouraged the memorization of key Bible verses, fostering a foundation for spiritual growth
- Utilized interactive and creative methods such as songs and games, making memorization an enjoyable and effective process
- Led a time of worship with dance and prayer, creating a positive and spiritual atmosphere for learning
- Incorporated visual and participatory elements into worship sessions, actively involving children in connecting with their faith in a meaningful way
- Addressed questions with patience and adapted teachings to the comprehension level of the children, promoting a supportive and inclusive learning environment.
Spanish Adult Teacher
Veritas Academy of
01.2022 - 04.2022
- Planned and developed a 10-session class for adults
- Created a comprehensive curriculum that covered essential vocabulary, grammar structures, and cultural topics relevant to Spanish-speaking countries
- Carried dynamic classes to engage the minds of the adults
- Taught at different levels to improve everyone’s Spanish skills.
Emergency Volunteer
Fairfax County Emergency Volunteer Program
08.2019 - 08.2021
- Enrolled and qualified as a dedicated emergency volunteer, ready to serve during State and Federal emergencies to support the community in times of crisis
- Contributed to the COVID-19 response efforts by assisting at COVID-19 Vaccination Centers, playing a crucial role in providing COVID-19 vaccines to residents
- Collaborated with a diverse team of professionals, including healthcare providers, administrators, and fellow volunteers, to ensure the smooth operation of the vaccination centers
- Demonstrated adaptability and flexibility in rapidly changing situations, adhering to protocols and procedures to maintain a safe and efficient environment for vaccine administration
- Displayed professionalism and compassion when interacting with residents, addressing their inquiries, providing reassurance, and promoting a positive vaccination experience
- Maintained a high level of readiness and availability, promptly responding to volunteer assignments and demonstrating a commitment to serving the community during times of need
- Contributed to the ongoing success of the Emergency Volunteer Program by actively engaging in team discussions and sharing insights and suggestions for improvement
- Upheld the highest standards of professionalism and ethics, prioritizing the safety, confidentiality, and well-being of all individuals served during emergency situations.
Mentor
George Mason University, VA
05.2019 - 05.2021
- Acted as a dedicated mentor to undergraduate and graduate students pursuing studies in Policy and Government, providing guidance and support throughout their academic journey
- Conducted personal interviews and held regular meetings with students to assess their individual needs, career development goals, and areas of struggle
- Assisted students in identifying their strengths, interests, and career aspirations, offering personalized guidance to help them make informed decisions about their academic and professional paths
- Provided comprehensive support and resources to help students navigate challenges, develop effective study strategies, and overcome obstacles to achieve academic success
- Offered guidance and counseling to promote excellence and outstanding performance both in academics and future careers, inspiring students to reach their full potential
- Collaborated closely with students to create tailored action plans, setting goals and milestones to track progress and ensure their academic and personal growth
- Shared knowledge and insights gained from personal and professional experiences, equipping students with valuable skills, industry awareness, and practical advice
- Fostered a positive and nurturing mentor-mentee relationship, creating a safe space for students to express concerns, ask questions, and seek guidance
- Provided support in developing essential career skills, such as resume writing, job search strategies, and interview preparation, to empower students for successful transitions into their chosen careers
- Leveraged a strong network of industry professionals and alumni to facilitate networking opportunities, internships, and professional connections for students
- Maintained confidentiality and acted with professionalism, adhering to ethical standards and respecting the privacy and personal information of mentees
- Regularly evaluated the progress of mentees, providing constructive feedback and encouragement to help them overcome challenges and achieve their academic and career goals
- Demonstrated a genuine passion for mentorship, fostering a supportive environment that nurtures personal growth, resilience, and self-confidence in students.
Body Safety Program Facilitator
Fairfax County Department of Family Services
08.2019 - 03.2020
- Facilitated the Body Safety Program, delivering comprehensive workshops at various elementary schools across the county to promote child safety and prevent abuse
- Empowered children by equipping them with essential knowledge and skills to recognize and respond to unsafe situations, fostering their personal agency and self-advocacy
- Served as a positive role model for students, demonstrating respect, empathy, and inclusivity while engaging with a diverse and multicultural audience
- Created a safe and supportive learning environment where children felt comfortable asking questions, sharing concerns, and seeking guidance
- Utilized effective teaching strategies to deliver age-appropriate content, ensuring that students understood the importance of body boundaries, consent, and personal safety
- Engaged students through interactive discussions, role-playing exercises, and educational materials, fostering active participation and critical thinking
- Collaborated with school staff and administrators to coordinate program logistics, ensuring a seamless implementation and maximizing student participation
- Contributed to the community's resilience against child abuse and neglect by raising awareness, empowering children, and fostering a culture of safety and protection
- Demonstrated effective classroom management techniques, maintaining a positive and structured learning environment conducive to active engagement and focused learning
- Employed problem-solving skills to address challenges or sensitive topics that arose during program sessions, promoting open dialogue and creating a safe space for students to express themselves
- Facilitated discussions on relevant topics, such as online safety, boundaries, and personal empowerment, enabling students to develop critical thinking skills and make informed decisions
- Actively promote a culture of respect, empathy, and inclusivity, appreciating and celebrating the diverse backgrounds and experiences of the students
- Regularly evaluate the impact and effectiveness of the Body Safety Program, collecting feedback from students, teachers, and parents to continuously improve and enhance program delivery.
Community Outreach Volunteer
Mclean Bible Church
04.2018 - 03.2020
- Participated in delivering essential resources to families in need, demonstrating a commitment to supporting the local community and fostering a sense of empathy and compassion
- Engaged in various outreach events, including Farmers Markets, the Clothing Shop, and other community initiatives, promoting community engagement and connection
- Collaborated with a team of volunteers to carry out an elementary school Bible study for enrolled children, sponsored by Child Evangelism Fellowship (CEF)
- Assisted in planning and organizing the Bible study sessions, ensuring a safe and inclusive environment for children to explore their faith and learn valuable life lessons
- Provided support and guidance to students during the Bible study sessions, facilitating discussions, answering questions, and promoting critical thinking and personal growth
- Demonstrated excellent communication skills, effectively conveying complex concepts in an age-appropriate and engaging manner to foster understanding and participation
- Adapted teaching methods and materials to cater to diverse learning styles and abilities, ensuring that all children had equal opportunities to participate and learn
- Fostered a positive and nurturing learning environment, encouraging respectful interactions, fostering open-mindedness, and instilling values of kindness, empathy, and inclusivity
- Collaborated with other volunteers and CEF staff, exchanging ideas, resources, and best practices to enhance the overall quality and impact of the Bible study program
- Actively engaged with parents and guardians, providing regular updates on their child's progress and fostering a strong home-school partnership
- Upheld the values and principles of CEF, maintaining a high standard of professionalism, respect, and ethical conduct in all interactions and activities.
Management Analyst
Fairfax County Department of Family Services, Kinship Family Institute
01.2019 - 10.2019
- Developed and implemented effective data management strategies, including the creation of visual and written reports to track participant progress and inform instructional decisions
- Maintained the highest standards of professional ethics and ensured the confidentiality of participant information
- Demonstrated a deep understanding of the kinship triad and incorporated relevant concepts into program planning and instructional delivery
- Coordinated logistics for various educational events and programs, including field trips, participant conferences, and program-wide assemblies
- Prepared instructional materials and resources to support program delivery and engage participants effectively
- Utilized language skills to translate program materials into Spanish, facilitating access and inclusion for Spanish-speaking participants and their families
- Leveraged technology tools such as Survey Monkey, Excel, and Word to create and administer surveys, collecting valuable feedback from participants and their families
- Analyzed survey data and generated comprehensive reports to identify trends, assess participant needs, and improve teaching practices
- Demonstrated financial responsibility by effectively managing allocated funds for program supplies and resources
- Conducted survey calls and inputted data into the designated systems, ensuring accurate data collection and contributing to program evaluations
- Engaged in human services and social work activities, participating in program events, and fostering a safe and supportive environment for participants
- Implemented engagement techniques, including cultural sensitivity and diversity competence, to establish positive relationships with participants from diverse backgrounds
- Actively recruited and engaged potential unregistered kinship caregivers, promoting community involvement and support for participants and their families
- Provided comprehensive support to colleagues and program administrators, collaborating on curriculum development, program improvement, and participant support initiatives
- Demonstrated innovation and creativity in implementing effective teaching strategies to enhance participant learning outcomes
- Continuously sought professional development opportunities to enhance teaching skills and stay updated on the latest research and best practices in education.
Substitute Teacher
Fairfax County Public Schools, Woodley Hills Elementary School
10.2018 - 12.2018
- Taught a 6th-grade class of 26 students, of which more than 50% had multiple disabilities, each with an IEP (individualized education program)
- Built rapport with students
- Set a daily routine and started to build a structure and set an environment for learning
- Implemented and enforced school discipline and started a new and reinforced reward system the school already had
- Assisted with the current 6th-grade curriculum and was part of the planning and preparation team meetings with school officials, head teachers, and other 6th-grade teachers
- Transitioned students to a learning mode and assisted them in finishing their set curriculum on time
- Assisted students in completing projects in language arts and advanced their math and social studies skills and knowledge
- Assisted with SOL testing and FLE education
- Collaborated with the special education teacher, who admitted to seeing a massive improvement in the students
- Carried out all duties assigned to facilitate the instructional process and provide a safe and educationally productive environment in the classroom and school
- Including planning, delivery, and assessment of instruction and management of a classroom
- Counseled, mentored, taught, and influenced students to behave according to their environment
- Helped students overcome emotional and physical challenges
- Supported the mission of FCPS to inspire, enable and empower students to meet high academic standards, lead ethical lives, and demonstrate responsible citizenship.
Chairperson
Higher Horizons, Falls
11.2011 - 06.2013
- Headstart and Early Headstart Program, Chaired and facilitated meetings of the Policy Council, ensuring that proceedings were conducted efficiently and maintaining order throughout the sessions
- Collaborated with the Head Start/Early Head Start Director and other relevant stakeholders to prepare the agenda prior to each meeting, ensuring that key topics and concerns were addressed
- Served as a committee member and actively coordinated activities aimed at enhancing the welfare and development of the children enrolled in the Head Start program
- Worked closely with the Head Start/Early Head Start Director and Executive Director to develop strategies and implement goals and objectives set by the department and the broader program vision
- Acted as the official representative of the Council, advocating for the rights and needs of the children and their families within the Head Start program
- Educated participants at parent meetings, empowering them with knowledge about their rights, responsibilities, and opportunities, as well as providing updates on current issues and developments
- Encouraged and promoted active parent participation in the program, fostering a sense of ownership and engagement in their child's education and overall well-being
- Played a vital role in decision-making processes, including federal and local grant allocation, personnel hiring, program financing, budgeting, accounting, and program analysis
- Advocated for funding and resources at the local, state, and federal levels, actively engaging with policymakers and stakeholders to ensure the program's sustainability and effectiveness
- Conducted community outreach initiatives to identify and secure additional resources, donations, and grants that could benefit the families participating in the Head Start program
- Attended the 2002 National Head Start Conference and Expo in Texas, gaining valuable insights and knowledge to further enhance the program's quality and impact.
Outreach Leader
The Orchard Church
04.2011 - 11.2011
- Created and Strategized events for the community, such as ESL classes for the general public
- Taught and facilitated classes and studies
- Actively involved in the Homeless ministry, strategizing and making small changes to improve the lives of those affected
- Committed to bringing the gospel and material goods to the homeless in Washington, DC, on a weekly basis.
Missionary
Central Misionera de Bolivia Church Bolivia
04.2010 - 02.2011
- The main speaker at youth retreats and small group gatherings
- Taught to leadership groups at different locations
- Organized and facilitated weekly study meetings
- Traveled within the country to support the church in conferences and other activities.
Second Language
Centro de Capacitacion Profecional, CCP
02.2009 - 04.2009
- Facilitated a comprehensive 2-month ESL program for adult learners, focusing on developing their English language proficiency
- Planned and implemented engaging and interactive lessons that catered to the diverse needs and skill levels of adult learners
- Designed and adapted curriculum materials, incorporating relevant teaching resources and technology tools to enhance instructional delivery
- Conducted assessments to evaluate learners' language skills and progress, providing regular feedback and guidance for improvement
- Utilized a variety of teaching strategies, including communicative activities, role-plays, and multimedia resources, to foster language acquisition and cultural understanding
- Created a positive and inclusive learning environment, promoting active participation, collaboration, and mutual respect among adult learners
- Incorporated real-life situations and authentic materials into lessons, facilitating the practical application of language skills in everyday contexts
- Provided individualized support and extra assistance to learners with specific language challenges, ensuring their individual learning needs were met
- Established rapport and maintained open communication with adult learners, addressing their concerns and providing guidance on language learning strategies and resources
- Assessed learner outcomes and progress through formative and summative assessments, tracking and documenting their language proficiency growth
- Fostered a positive and supportive classroom environment, encouraging adult learners to take risks, express themselves confidently, and develop their language skills effectively.
Intern
Forerunner Christian Church
01.2007 - 10.2008
- Served the low-income and homeless populations, strategizing and implementing initiatives to improve their circumstances and create positive change within the community (MO)
- Initiated and led the establishment of a Latino Ministry, conducting weekly meetings to engage and support the local Latino community (MO)
- Actively participated in various church events, collaborating with fellow members to promote fellowship, community engagement, and spiritual growth (MO)
- Supervised and provided guidance to peers during internship assignments, fostering a supportive and collaborative learning environment (MO)
- Worked closely with local partners to serve the impoverished, and homeless individuals in the surrounding areas, offering assistance and support to improve their well-being (Bolivia)
- Served as the main speaker at general assemblies, delivering messages of inspiration and guidance to diverse congregations across more than ten church locations (Bolivia)
- Led youth retreats and facilitated small group gatherings, providing mentorship and teaching to inspire and empower young individuals in their faith journeys (Bolivia)
- Conducted teaching sessions for leadership groups in various locations, equipping individuals with the necessary skills and knowledge to effectively lead and serve their communities (Bolivia)
Youth Leader
Ekklesia Church
01.2005 - 12.2006
- Provided dynamic leadership to a vibrant youth group comprising approximately 50 boys and girls aged between 18 and 29 years old
- Developed, planned, and managed comprehensive programs and services to address the spiritual, socioeconomic, and emotional needs of the youth community
- Established a strong and stable leadership role within the youth group through effective teaching, counseling, and leading group studies
- Organized and coordinated various fundraising activities to support the group's initiatives and foster a sense of community engagement
- Designed and implemented diverse entertaining and fun activities to create an inclusive and engaging environment for the youth members
- Fostered a supportive and nurturing atmosphere that encouraged personal growth, character development, and spiritual exploration
- Provided mentorship and guidance to individual youth members, helping them navigate challenges, set goals, and cultivate their talents
- Collaborated with other youth leaders and church staff to align the youth group's objectives with the overall vision and mission of the church
- Organized and led retreats, workshops, and conferences to facilitate the youth's spiritual growth, leadership skills, and interpersonal connections
- Worked closely with parents and families to ensure effective communication and support systems for the youth
- Implemented strategies to promote youth engagement and active participation in church activities and community service initiatives
- Maintained a safe and inclusive environment that fostered respect, understanding, and acceptance among the youth members.
Real Estate Agent
Fairfax Realty
01.2004 - 01.2006
- Conducted comprehensive market research and analysis to stay informed about current real estate trends, property values, and market conditions
- Assisted clients in buying, selling, and renting residential and commercial properties, providing personalized guidance throughout the transaction process
- Developed and executed effective marketing strategies to promote properties, including online listings, open houses, and networking events
- Collaborated with clients to understand their specific needs and preferences, identifying suitable properties and arranging property showings
- Conducted thorough property inspections and evaluations, highlighting key features and potential issues to clients
- Negotiated purchase and sale agreements, lease contracts, and other legal documents, ensuring clients' best interests were represented
- Managed paperwork and documentation, ensuring accuracy and compliance with relevant regulations and legal requirements
- Facilitated communication and negotiation between buyers and sellers, ensuring smooth transactions and resolving any conflicts that arose
- Coordinated with mortgage lenders, home inspectors, appraisers, and other professionals to facilitate the buying and selling process
- Provided expert advice and guidance on pricing, property valuation, and investment opportunities to clients
- Recruited and coached a team of realtors, providing training and mentorship to enhance their skills and performance
- Developed recruitment strategies and implemented effective methods to attract and onboard talented real estate professionals
- Conducted interviews and assessments to evaluate potential candidates, ensuring a strong fit with the company's values and objectives
- Provided ongoing support and guidance to realtors, offering insights and strategies to enhance their sales techniques and business development
- Organized regular training sessions and workshops to keep the team updated on industry trends, sales techniques, and legal regulations
- Monitored and evaluated the performance of team members, providing constructive feedback and implementing performance improvement plans when necessary
- Fostered a collaborative and supportive team environment, promoting knowledge sharing and professional growth among realtors
- Demonstrated strong leadership skills by setting goals, providing motivation, and inspiring a high level of professionalism and dedication
- I actively participated in industry events, conferences, and seminars to expand my professional network and stay abreast of emerging trends
- Upheld ethical standards and adhered to professional codes of conduct, ensuring integrity, honesty, and confidentiality in all business dealings.
Human Services Worker I
Fairfax County Department of Family Services
08.2003 - 01.2004
- Conducted comprehensive and detailed interviews with public assistance applicants to assess their initial or continuing eligibility for programs such as Medicaid, SNAP, and other public assistance initiatives
- Educated clients on Federal, State, and local policies, providing clear explanations and guidance to help them understand the eligibility criteria and requirements
- Assessed client's needs for additional services and referred them to relevant county or community programs to address their specific circumstances and provide comprehensive support
- Utilized automated technology to create and maintain client files, ensuring accurate and up-to-date information was obtained and verified in accordance with program guidelines
- Processed applications efficiently and accurately, adhering to established procedures and protocols to meet program timelines and requirements
- Managed an ongoing caseload, maintaining organized and detailed case files for each client, documenting updates, changes, and interactions for proper record-keeping and reporting
- Demonstrated strong interpersonal skills to establish rapport and build trust with clients, creating a supportive and non-judgmental environment during interviews and interactions
- Effectively communicated with clients, colleagues, and supervisors to exchange information, seek clarification, and address any concerns or issues that may arise
- Collaborated with interdisciplinary teams to ensure a coordinated approach to client services, working closely with other professionals to meet the diverse needs of individuals and families
- Upheld confidentiality and maintained the highest standards of professionalism and ethical conduct, respecting clients' privacy and rights throughout the application and interview process
- Stayed updated on changes in policies, regulations, and program requirements, participating in training sessions and professional development opportunities to enhance knowledge and skills
- Demonstrated exceptional attention to detail and accuracy in completing paperwork, forms, and documentation, ensuring compliance with program guidelines and requirements.
Teacher
Parklawn Elementary School, School Age Child Care
02.2003 - 07.2003
- Supervised and ensured the safety of children in the SACC program before and after school hours
- Planned and implemented developmentally appropriate activities and programs to foster physical, social, emotional, and intellectual growth
- Engaged children in a variety of recreational and educational activities, including arts and crafts, sports, games, and homework assistance
- Created a positive and inclusive learning environment, promoting active participation and utilizing effective behavior management strategies
- Maintained accurate attendance records and followed proper sign-in/out procedures
- Communicated regularly with parents or guardians regarding their child's progress, behavior, and important updates
- Collaborated with SACC team members to design age-appropriate lesson plans and activities
- Assisted with program setup and cleanup, ensuring proper organization and maintenance of materials and equipment
- Complied with all licensing and safety regulations to ensure a secure environment for children
- Actively participated in staff meetings, professional development sessions, and training workshops to stay updated on childcare best practices
- Responded promptly to emergencies and followed established protocols
- Fostered positive relationships with children, families, and school staff to create a supportive SACC program
- Documented incidents and accidents accurately, reporting them to the appropriate authorities
- Maintained confidentiality and professionalism in all interactions
- Pursued ongoing professional development opportunities to enhance childcare and education knowledge and skills.
Manager
National Amusements, Multiplex Cinemas
09.2002 - 07.2003
- Demonstrated excellent leadership skills by cross-training and managing various aspects of the box office, concession stands, and film setup operations
- Held a valid Food Handling State License, ensuring compliance with health and safety regulations in the food service area
- Took on the responsibility of handling large amounts of cash and maintaining the safe, balancing up to $30,000.00 every night
- Conducted interviews to assess candidates' qualifications and suitability for employment, applying effective screening and selection techniques
- Regularly performed performance evaluations, providing constructive feedback and guidance to employees to enhance their skills and performance
- Acted as the main point of contact for customer complaints, demonstrating exceptional problem-solving abilities and resolving issues promptly and effectively
- Dealt with a diverse range of employee-related matters, including working with minors, addressing concerns of first-time employees, and managing general employee issues
- Effectively managed, trained, and motivated employees, fostering a positive work environment and promoting teamwork and collaboration
- Collaborated closely with the entire management staff, working as a team player to deliver the best service possible to customers
- Practiced continuous quality control by evaluating operational practices and procedures and implementing necessary changes to improve efficiency and customer satisfaction
- Ensured strict compliance with federal, state, and local regulations and policies, maintaining a high standard of ethical and legal conduct
- Provided practical and positive influential leadership, inspiring and motivating employees to achieve their best performance.
Interpreter/Translator
International Language Services
04.2000 - 07.2002
- Interpreted for non-native English speakers in a wide range of settings, such as public forums, health fairs, employment commissions, and governmental offices.
Office Administrator
Fairfax Juvenile and Domestic Relations Court
06.2000 - 08.2001
- Volunteer Interpreters Office
- Effectively communicated with clients, management, and staff, demonstrating strong interpersonal skills and the ability to convey information clearly and concisely
- Supervised volunteers and efficiently organized their schedule requests, ensuring adequate coverage and smooth operation of activities
- Prepared monthly statistical reports, collecting and analyzing relevant data to track progress and inform decision-making
- Developed and posted a weekly volunteer schedule, facilitating effective coordination and utilization of volunteer resources
- Conducted general office duties, including answering phone calls, data entry, faxing, preparing memos, and maintaining efficient administrative operations
- Took responsibility for the preparation of training materials, ensuring the availability of resources to facilitate effective volunteer training sessions
- Utilized language skills to translate and edit documents from Spanish to English and provided interpretation services as needed during various court procedures
- Assumed the role of a volunteer interpreter and court companion in the absence of others, assisting with the intake process, providing support, and court advocacy
- Provided interpretation services for individuals with difficulty communicating in English and Spanish during court procedures, ensuring effective communication and understanding
- Easily established rapport with a multicultural population of all ages and beliefs, demonstrating cultural sensitivity and adaptability
- Assisted in translating documents from Spanish to English as required by the court, ensuring accurate and clear communication
- Supported individuals with difficulty communicating in English and Spanish during court procedures in the Domestic Relations Unit, facilitating their understanding and participation
- Possessed knowledge of operations and services of the Domestic and Sexual Violence Services (DSVS), court procedures, and Family Domestic Relations Intake procedure, ensuring informed and effective support.
Outreach worker and PO intern
Fairfax Juvenile and Domestic Relations Court
06.2000 - 05.2001
- Completed a 2-month training/internship fulfilling duties such as formulating treatment plans and providing recommendations for behavior adjustment
- Managed community service requirements, collected court fees, monitored urine tests, and supervised child visitations and exchanges as per court orders
- Testified in court, wrote compliance reports, and conducted intake interviews for juvenile and adult offenders
- Supervised offenders through office and home visits, evaluated behavior, and conducted interviews to assess adjustment difficulties
- Created detailed social history reports, referred cases to Community Service Boards, and acted as a liaison to the court
- Organized programs to address juvenile needs, participated in leadership meetings, and strategized improvements
- Utilized social service knowledge to improve client outcomes, documented case records, and cooperated with social service and law enforcement agencies
- Ensured compliance with regulations, provided crisis intervention services, and offered in-depth counseling on substance abuse, mental health, and conflict resolution
- Assessed short-term goals for offenders, conducted home sessions with juveniles and parents, mediated family conflicts, and monitored behavior
- Prepared legal documents, referred offenders to other agencies, and coordinated evaluations with service providers.
Drive-thru Supervisor
Crestar Bank Viena
08.1999 - 07.2000
- Trained and supervised new Drive-thru tellers
- Dealt with customer complaints and questions
- Counted and balanced cash drawer at the start and end of a shift
- Handled cash, checks, debit cards, and other payment forms from customers
- Safely and accurately handled customer funds by verifying identity and taking other actions to prevent errors or fraud
- Upsold bank product to meet a quorum
- Prepared specialized types of funds for customers, including savings bonds, traveler's checks, and money orders
- Exchanged customers' money for foreign currency
- Place customer orders for checks and bank cards
- Electronically recorded every transaction during the shift
Education
Doctorate in Strategic Leadership - Ph.D. Concentration in Human Resource Development
Regent University
05.2024
MDiv. Master of Divinity - incomplete
Liberty University
01.2016
Public Administration M.A. -
DeVry University ~ Keller Graduate School of Management
10.2013
Government and Int. Politics B.A. - Minors in Legal Studies and Spanish
George Mason University
01.2003
Skills
- Bilingual proficiency in English and Spanish
- Excellent communication and interpersonal skills
- Strong leadership abilities
- Effective time management and multitasking
- Proficient in Microsoft Office Suite
- Project management
Certification
- VA Principles and Practices of Real Estate, Licensed, Real Estate School, 01/14 - 01/25
- English/Spanish Translator's Certificate, South American Schools of Bolivia, 06/96
- Records Management Certificate, Fairfax County Government, 08/19
Languages
Spanish
Professional Working
Timeline
Student Ministries
McLean Bible Church
12.2024 - Current
Entrepreneur | Airbnb Business Owner
01.2023 - 08.2023
Spanish Teacher
Veritas Academy of Tucson
08.2022 - 06.2023
Spanish Adult Teacher
Veritas Academy of
01.2022 - 04.2022
Spanish Ministry Volunteer
Christian Fellowship Church, Children
09.2021 - 09.2022
Emergency Volunteer
Fairfax County Emergency Volunteer Program
08.2019 - 08.2021
Body Safety Program Facilitator
Fairfax County Department of Family Services
08.2019 - 03.2020
Mentor
George Mason University, VA
05.2019 - 05.2021
Management Analyst
Fairfax County Department of Family Services, Kinship Family Institute
01.2019 - 10.2019
Substitute Teacher
Fairfax County Public Schools, Woodley Hills Elementary School
10.2018 - 12.2018
All-Subject Teacher (Substitute)
Fairfax County Public Schools
09.2018 - Current
Community Outreach Volunteer
Mclean Bible Church
04.2018 - 03.2020
Real Estate Agent
Spring Hill Real Estate
01.2014 - Current
Instructor/Program Manager/Founder
Instituto Nuevos Horizontes
08.2012 - Current
Chairperson
Higher Horizons, Falls
11.2011 - 06.2013
Outreach Leader
The Orchard Church
04.2011 - 11.2011
Missionary
Central Misionera de Bolivia Church Bolivia
04.2010 - 02.2011
Second Language
Centro de Capacitacion Profecional, CCP
02.2009 - 04.2009
Intern
Forerunner Christian Church
01.2007 - 10.2008
Youth Leader
Ekklesia Church
01.2005 - 12.2006
Real Estate Agent
Fairfax Realty
01.2004 - 01.2006
Human Services Worker I
Fairfax County Department of Family Services
08.2003 - 01.2004
Teacher
Parklawn Elementary School, School Age Child Care
02.2003 - 07.2003
Manager
National Amusements, Multiplex Cinemas
09.2002 - 07.2003
Office Administrator
Fairfax Juvenile and Domestic Relations Court
06.2000 - 08.2001
Outreach worker and PO intern
Fairfax Juvenile and Domestic Relations Court
06.2000 - 05.2001
Interpreter/Translator
International Language Services
04.2000 - 07.2002
Drive-thru Supervisor
Crestar Bank Viena
08.1999 - 07.2000
MDiv. Master of Divinity - incomplete
Liberty University
Public Administration M.A. -
DeVry University ~ Keller Graduate School of Management
Government and Int. Politics B.A. - Minors in Legal Studies and Spanish
George Mason University
Doctorate in Strategic Leadership - Ph.D. Concentration in Human Resource Development
Regent University
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