Dominick Pena Salinas
Corpus Christi,TX
Summary
Dynamic sales professional with proven expertise in customer service and sales expertise, honed across roles at Goodwill Store, Stripes Convenience Store, and Starbucks. Excelled in relationship building and strategic planning, driving sales through effective merchandising and customer engagement. Demonstrated ability to collaborate with teams to exceed sales targets, enhancing store performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Sales Associate
Goodwill Store
03.2022 - 11.2022
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Collaborated with team members to achieve monthly sales targets.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
Stripes Convenience Store
04.2021 - 12.2021
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Barista
Starbucks
02.2017 - 10.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Solomon High School
Corpus Christi, TX08.2014
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Relationship Building
- Verbal/written communication
- Sales expertise
- Product Sales
- POS System Operation
- Meeting deadlines
- Payment Processing
- Strategic Planning
- Merchandising understanding
- Inventory Tracking
Timeline
Sales Associate
Goodwill Store
03.2022 - 11.2022
Cashier
Stripes Convenience Store
04.2021 - 12.2021
Barista
Starbucks
02.2017 - 10.2017
High School Diploma -
Solomon High School