Summary
Overview
Work History
Education
Skills
Technical Skills
Certification
Languages
Timeline
Generic

Anari Jayasekara

Bakersfield,CA

Summary

Dynamic professional with expertise in project management and customer service, honed at Petco Animal Supplies Stores Inc. Successfully coordinated nationwide construction projects, enhancing team productivity and customer satisfaction. Skilled in strategic planning and clear communication, with a proven track record in improving operational efficiency and resolving conflicts. Proficient in critical thinking and attention to detail.

Overview

7
7
years of professional experience
1
1
Certification

Work History

PCC & Vet Hospital Setup Coordinator

Petco Animal Supplies Stores Inc.
09.2022 - Current
  • Traveled nationwide to manage the timely commencement and completion of over 35 projects, to specified levels of quality.
  • Gathered and organized materials to support operations.
  • Consulted, instructed and oversaw third party vendors in completion of project tasks.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Monitored front areas so that questions could be promptly addressed.
  • Developed, implemented and managed set up processes for New, Remodel and Vet hospital construction.
  • Identified and documented elements of risks within projects and raised awareness with leadership through executive briefings.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Assistant Manager

Petco Animal Supplies Stores Inc.
11.2018 - 09.2022
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Delegated tasks to management staff to organize and improve retail efficiency.
  • Interceded between employees during arguments and diffused tense situations.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Education

Computer Science & Information Technology

Sri Lanka Institute of Information Technology
Malabe, Sri Lanka

Skills

  • Cross-cultural
  • Critical thinking
  • Excellent communication
  • Project management
  • Process improvement
  • Attention to detail
  • Strategic planning
  • Discretion and confidentiality
  • Time management
  • Multitasking and organization

Technical Skills

  • PROCORE Proficiency
  • Microsoft Office - Word, Excel, Power Point, Outlook
  • Tech Savvy - Programming skills (C, C++ and Basic Java)



Certification

EDEXCEL Assured Diploma in Information Technology (International)


IVES Forklift Certified

LC3 - 29 CFR 1910.178(I)


Languages

English
Native or Bilingual
Sinhala
Native or Bilingual
Hindi
Professional Working
Tamil
Limited Working

Timeline

PCC & Vet Hospital Setup Coordinator

Petco Animal Supplies Stores Inc.
09.2022 - Current

Assistant Manager

Petco Animal Supplies Stores Inc.
11.2018 - 09.2022

Computer Science & Information Technology

Sri Lanka Institute of Information Technology

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