Ana Rocio Villarruel
Lakewood,CA
Summary
Results-driven Operations Administrative Coordinator with expertise in invoice management and logistics coordination at Nutri-bon Distribution. Strong proficiency in Microsoft Excel for data management and process optimization. Recognized for attention to detail and time management, ensuring efficient inventory flow and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Operations Administrative Coordinator
Nutri-bon Distribution
02.2019 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Manage and generate invoices for all outgoing product across multiple facilities.
- Create and process invoices for overseas container shipments delivered directly to customers.
- Receive and systematically process incoming international containers to multiple warehouse locations.
- Coordinate logistics documentation and ensure accurate inventory flow between overseas suppliers and warehouses.
- Create and manage customer sales orders within internal systems.
- Verifying pricing, quantities, and order accuracy prior to processing.
- Provide customer service support by confirming orders, resolving discrepancies, and ensuring timely fufillment.
- Maintain accurate records and ensure compliance with company procedures.
Receptionist
Western Dental & Orthodontics
05.2018 - 02.2019
- Streamlined call handling through effective management of a multi-line phone system.
- Optimized daily operations by efficiently scheduling patient appointments in software.
- Facilitated smooth billing by accurately processing patient insurance information.
- Enhanced data retrieval by developing organized filing systems for patient records.
- Maintained accurate sales records while managing cash transactions and payments.
- Supported office efficiency through clerical tasks, including data entry and document management.
Inventory Clerk
Axiom Medical
08.2017 - 04.2018
- Minimized stock shortages by effectively managing inventory levels.
- Verified inventory accuracy through regular audits and resolved discrepancies promptly.
- Streamlined material processes for efficient receiving, storage, and distribution.
- Trained new staff on inventory management systems for enhanced operational efficiency.
- Improved reporting accuracy by assisting in physical inventory count verifications.
- Facilitated interdepartmental communication regarding inventory needs to enhance efficiency.
Education
High School Diploma -
Parkridge Private School
Long BeachSkills
- Attention to detail
- Data entry
- Time management
- File organization
- Office administration
- Microsoft Excel
- Scheduling appointments
Languages
Spanish
Native or Bilingual
English
Timeline
Operations Administrative Coordinator
Nutri-bon Distribution
02.2019 - Current
Receptionist
Western Dental & Orthodontics
05.2018 - 02.2019
Inventory Clerk
Axiom Medical
08.2017 - 04.2018
High School Diploma -
Parkridge Private School