Anaïs Dugaud
Charleston,SC
Summary
Motivated and highly passionate professional seeking a dynamic work environment that fuels my drive for growth and allows me to excel under pressure. Maintaining a consistent professional image and providing excellent service is incredibly important to me. I work skillfully with people and am quick to adapt. I am capable of effectively communicating with others in a manner that reflects well on any company I work for. I am always eager to acquire new skills and take pride in practicing discipline in all aspects of my life. I enjoy being challenged and setting new goals for myself in both my personal and work life.
Overview
5
5
years of professional experience
Work History
Manager of Business Development and Sales
Beauté Esthétique Inc. DBA Bernard Dugaud Atelier
08.2018 - 08.2023
- Maintained the boutique and salon's workplace culture by keeping it consistent with the company's vision, mission, and professional values.
- Created and tracked promotions and incentives to attract new clientele.
- Managed profit margins by minimizing costs and maximizing profit.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Increased and tracked new client referrals generated from social media for increased revenues.
- Developed and implementing marketing and branding strategies.
- Responsible for attending monthly wholesale markets and putting together retail purchase orders.
- Established and maintained relationships with vendors.
- Kept updated records/reports of costs and revenues. (Daily, Monthly, Quarterly)
- Managed inventory; to include but not limited to: purchasing, ordering, receiving, marking up/down, and managing profit losses and margins.
- Responsible for the entire operation of the reception area; including accuracy of cash, paperwork/reports, and authorization for petty cash expenditures.
- Maintained payments from clients and tracking all transactions via point of sale on a daily basis.
- Handled customer and employee disputes with diplomacy and tact.
- Organized and maintained employee schedules.
- Recruiting, selected, and oriented/trained new hires.
Education
High School Diploma -
Eaton Academy
Atlanta, GA05.2018
Skills
- Social Media Platforms
- Employee Performance Evaluations
- Manage Contracts
- Customer Consultations
- Business Management and Development
- Inventory Control Processes
- Store Displays
- Revenue Projections
- Profitability Assessments
- Analyzing Performance
- Issue Resolution
- Customer Engagement Strategies
- Annual Reports
- Vendor Partnerships
- Marketing and Sales
- Budgeting and Expenditures
- Administering Social Media Accounts
- Customer Buying Habits
- Salesforce Software
- Revenue Generation
- Sales Quota Management
- Employee Guidance
- Financial Transactions
- Enforcement of Policies and Procedures
Languages
French
Native or Bilingual
Timeline
Manager of Business Development and Sales
Beauté Esthétique Inc. DBA Bernard Dugaud Atelier
08.2018 - 08.2023
High School Diploma -
Eaton Academy
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