Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anas El Astal

Ocean City,MD

Summary

Skilled in customer service and cooking, I excelled at Touch of Italy by enhancing food preparation safety and quality, achieving high customer satisfaction. Demonstrated exceptional multitasking and organizational abilities, I significantly contributed to a collaborative, efficient work environment, underscoring my hospitality background and commitment to excellence. While training J1s at Hoopers crab house I developed my team work skills and learned the importance of it in a work environment.

Overview

2
2
years of professional experience

Work History

Cook

Touch of Italy
06.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Server

Hoopers Crab House
06.2022 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Front Desk Receptionist

Madison Beach Hotel
02.2024 - 05.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

Doctor Of Dental Medicine - Dental Medicine

University of Medicine And Farmacy “Iuliu Hatiegan
Cluj Napoca Romania

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Supply restocking
  • Hospitality and service industry background

Timeline

Front Desk Receptionist

Madison Beach Hotel
02.2024 - 05.2024

Cook

Touch of Italy
06.2023 - Current

Server

Hoopers Crab House
06.2022 - 10.2024

Doctor Of Dental Medicine - Dental Medicine

University of Medicine And Farmacy “Iuliu Hatiegan

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Anas El Astal