Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANAS MOUMSSIK

Alexandria,VA

Summary

Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Focused Laundry Attendant bringing many years of positive performance in related roles. Pursuing professional opportunity to apply skill for preventive maintenance and laundry equipment knowledge. Motivated individual with several years experience working in laundry. Proficient in loading and unloading equipment, applying treatments and folding loads. Remarkable work ethic and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Uber Partner

Uber Eats
Arlington, VA
06.2023 - Current
  • accept requests
  • deliver food to the costumer as fast as possible

Team Member

Shake Shack
Arlington, VA
07.2022 - Current
  • Assisted customers with product selection and ordering process.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Trained new team members using approved training materials and information.

Front Desk Agent

Sofitel Marrakech Palais Imperial
Marakkech, Morocco
07.2020 - 10.2022
  • Provided excellent customer service while upholding company policies.
  • Scheduled reservations for groups and special events.
  • Addressed customer needs in a timely manner.
  • Provided information about hotel amenities, services, and local attractions.
  • Assisted with check-in and check-out procedures for guests.
  • Resolved customer complaints promptly and courteously.
  • Processed payments accurately and efficiently.
  • Answered phones, responded to inquiries, and took messages.
  • Monitored security cameras in lobby area as needed.
  • Inputted guest information into computer system accurately and securely.
  • Verified accuracy of room rates and other charges during check-in process.
  • Answered telephones and greeted visitors to assist, answer questions and direct.

Housekeeper

hotel Atlas Asni
Marrakech, Marakech Morocco
06.2018 - 04.2020
  • Changed bed linens and towels, tidied up rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.

Education

Bachelor of Science - Countability

SAGIM
Marakech Morocco
03-2016

Skills

  • Customer Service
  • Safe cleaning with chemicals
  • Laundry Management
  • Excellent oral and written communication
  • Teamwork
  • Housekeeping
  • Complex Problem-Solving

Timeline

Uber Partner

Uber Eats
06.2023 - Current

Team Member

Shake Shack
07.2022 - Current

Front Desk Agent

Sofitel Marrakech Palais Imperial
07.2020 - 10.2022

Housekeeper

hotel Atlas Asni
06.2018 - 04.2020

Bachelor of Science - Countability

SAGIM
ANAS MOUMSSIK