Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kameron Smith

Clearwater

Summary

Dynamic Licensed Health Insurance Agent with a proven track record at GetHealth-e, excelling in client relationship management and Medicare expertise. Successfully matched clients with optimal health plans, enhancing coverage and reducing churn through personalized strategies. Recognized for exceeding sales targets while training new hires to elevate team performance.

Overview

6
6
years of professional experience

Work History

Licensed Health Insurance Agent

GetHealth-e
01.2024 - Current
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
  • Proactively identified potential coverage gaps for clients, recommending additional products or services to enhance their overall insurance protection.

Licensed Health Insurance Agent

Medicareinsurance.com
05.2021 - 12.2023
  • Maintained accurate records of all client interactions and transactions, ensuring compliance with industry regulations and company policies.
  • Developed strong relationships with medical providers within the local community to better serve client healthcare needs.
  • Managed a diverse portfolio of health insurance accounts while consistently meeting sales targets and exceeding performance expectations.

Customer Retention Specialist

Virtual Role
02.2019 - 04.2021
  • Reduced churn rate by developing personalized retention strategies for high-risk clients.
  • Analyzed client usage patterns to identify potential churn risks and implement proactive measures.
  • Trained junior team members, boosting overall department performance and service quality levels.
  • Leveraged data-driven insights to fine-tune retention strategies, leading to increased success rates over time.

Education

Business Management

University of Texas At Tyler
Tyler, TX

Skills

  • Medicare expertise
  • Enrollment processing
  • Sales lead coordination
  • New hire training
  • Creative problem solving
  • Customer service
  • Client relationship management
  • Sales and marketing
  • Team building and leadership
  • Customer retention

Timeline

Licensed Health Insurance Agent

GetHealth-e
01.2024 - Current

Licensed Health Insurance Agent

Medicareinsurance.com
05.2021 - 12.2023

Customer Retention Specialist

Virtual Role
02.2019 - 04.2021

Business Management

University of Texas At Tyler

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Kameron Smith