Ana Sofia N. Recalt
Miami,FL
Summary
Enthusiastic and passionate hospitality professional seeking to leverage Catering and Events and F&B experience open to new, creative, and exciting roles that match my skill set and leverage my passion for people and service. Seeking an opportunity in a solid established hotel or hospitality group with opportunities for professional growth and advancement. Attributes and Strengths: Excels in fast-paced environments Passionate about Culinary Arts Results Oriented Customer Focused
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Baker
Zak The Baker
06.2022 - 05.2023
- Baker in a Nationally recognized bakery and café with an unwavering commitment to preserving the traditional art of baking
- Complex, high-volume production supplying to working in a large Baking Team of ten (+) people
- Complete daily operating procedures in line with guidelines
- Assist in development of new dessert menu and seasonal menu items
- Maintain Quality standards of both Zak the Baker and Whole Foods Markets
- Follow recipes and fulfill Order Guides
- Mastered required pastry lines and assignments
Baker
Rosetta Bakery
05.2022 - 06.2022
- Baker in a well-known Italian Bakery in Miami
- Worked with Head Chefs to develop prep lists, pars
- Prepped doughs of all pastry menu items; then, finished products for sale
- Baked over 200 pieces daily for Front of House and wholesale accounts
Restaurant Manager
Suviche Hospitality Group
02.2020 - 04.2022
- Oversee and manage both Front of House and Heart of House Teams of 20-25
- Deliver results in high-volume restaurants fulfilling orders and tending to guests
- Create work schedules for both teams and floor plans for Front of House
- Communicate with and complete purchases of outside vendors on time
- Follow inventory procedures
- Follow compliance with sanitation and safety standards
- Ensure service standards as per Company Values and Guidelines
- Assist in customer relations, handle complaints and other guest service tasks
- Ensure Food Safety and maintain plating standards
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately
Director of Catering & Events
Suviche Hospitality Group
07.2016 - 04.2022
- Created and led a start-up Catering operation for the Group
- Drove Catering revenue from $0 -100K + in two years
- Performed multiple Organizational and Operational Tasks: menu creation…to supervising large events
- Coordinating prep and service of food during events
- Liaised with suppliers and clients; built and grew a client roster
- Built a team by selecting, training, and evaluating team members year-round
- Oversaw team of up to 50 staff members to execute events
Waiter/Server
Suviche Hospitality Group
07.2014 - 07.2016
- Familiarized guests with our unique menu, presenting its benefits persuasively
- Perform operating duties in a timely and organized fashion to deliver best guest experience
- Assisted with Special Events as needed
- Attend to customer service-related issues
- Kept server areas clean and stocked to increase efficiency while working tables
- Maintained customer satisfaction by clarifying questions about orders and specialty items
Kindergarten Teacher
Key Biscayne Presbyterian Church School
12.2012 - 06.2015
- Worked with students in Mathematics, English, and Reading Comprehension
- Lessons Planning
- Planned Individualized Educational Program for English as a Second Language students
Education
Bachelor of Arts - Sociology & Education
Wittenberg University
2008.08 - 2012.05
Skills
- Customer Focused
- Collaborative
- Start Up Experience
- Proficient in Microsoft Word, Excel, PowerPoint, Instagram, Facebook, Twitter
- Passionate about serving people and culinary arts
Timeline
Baker
Zak The Baker
06.2022 - 05.2023
Baker
Rosetta Bakery
05.2022 - 06.2022
Restaurant Manager
Suviche Hospitality Group
02.2020 - 04.2022
Director of Catering & Events
Suviche Hospitality Group
07.2016 - 04.2022
Waiter/Server
Suviche Hospitality Group
07.2014 - 07.2016
Kindergarten Teacher
Key Biscayne Presbyterian Church School
12.2012 - 06.2015
Bachelor of Arts - Sociology & Education
Wittenberg University
2008.08 - 2012.05
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