Anas Raza Khan
Doha,Doha
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Payroll Accountant
Almana & Partners
Doha, Doha
03.2024 - Current
- Resolved complex payroll issues including garnishments, retroactive payments.
- Conducted audits of vendor invoices for accuracy prior to payment processing.
- Reviewed payroll processing systems to verify accuracy of salaries, benefits, garnishments, taxes and other deductions.
- Assisted with budgeting by providing historical analysis of salary expenses.
- Generated ad hoc reports as requested by senior management team.
- Supported efficient accounting operations with high-quality administrative support.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Payroll Specialist
Dollar Industries Limited
Karachi, Sindh
07.2022 - 02.2024
- Processed new employee paperwork and entered information into payroll system.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Responded promptly to inquiries from employees regarding their paychecks or deductions.
- Processed employee rehires, transfers, terminations and withholdings.
- Prepared and submitted payroll reports for review by senior management.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Managed payroll and time and attendance systems.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Verified past employment of candidate hires.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Assisted with auditing processes related to payroll.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
- Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
- Onboarded new employees in time reporting and payroll systems.
HR Executive
Yamaha Motor Pakistan
Karachi, Sindh
11.2021 - 07.2022
- Interviewed job applicants to obtain information on work history, education or job skills.
- Assisted senior management with strategic planning initiatives related to talent acquisition.
- Facilitated training sessions for new hires on topics such as organizational culture, policies and procedures.
- Conducted exit interviews for departing employees to identify areas of improvement within the organization.
- Analyzed employment-related data and prepared reports.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Conducted exit interviews and completed employment termination paperwork.
- Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations.
- Worked with department managers to assess needs.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Maintained up-to-date knowledge of labor laws and regulations related to hiring practices.
- Conducted performance reviews for all employees on a yearly basis.
- Created and maintained personnel records in accordance with legal requirements.
- Prepared or maintained employment records using human resources management system software.
- Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
HR Executive
Fulcrum Private Limited
Karachi, Sindh
02.2021 - 11.2021
- Interviewed job applicants to obtain information on work history, education or job skills.
- Conducted exit interviews for departing employees to identify areas of improvement within the organization.
- Managed payroll processing activities including time tracking, benefits administration and compensation calculations.
- Conducted exit interviews and completed employment termination paperwork.
- Created and maintained personnel records in accordance with legal requirements.
- Prepared or maintained employment records using human resources management system software.
- Prepared monthly reports on staffing metrics such as headcounts, turnover rates.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Assistant Manager HR & Admin
Glamour Garment
Karachi, Sindh
03.2019 - 02.2021
- Evaluated individual and team business performance and identified opportunities for improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Ensured compliance with safety regulations and company policies.
- Established processes for monitoring customer satisfaction levels.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Analyzed business performance data and forecasted business results for upper management.
- Managed customer service inquiries and complaints in a timely manner.
- Completed day-to-day duties accurately and efficiently.
Customer Service Team Leader
K-Electric
Karachi, Sindh
10.2013 - 02.2019
- Managed team of customer service representatives to ensure high-quality support.
- Drafted reports summarizing weekly performance metrics of the team members.
- Conducted regular training sessions on product knowledge and customer service skills.
- Set attainable daily, weekly and monthly goals and game plans.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Coordinated training sessions for new customer service personnel.
- Applied best practices for problem resolution to improve turnaround time for each request.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Resolved escalated customer issues with professionalism and patience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established standard operating procedures for handling customer inquiries and complaints.
- Maintained up-to-date knowledge of industry trends and best practices in customer service.
- Trained, managed and motivated employees to promote professional skill development.
- Coached staff on strategies to enhance performance and improve customer relations.
Assistant Sales & Business Development Manager
Front Base Marketing
Karachi, Sindh
09.2010 - 10.2013
- Gained market share in new sales performance through aggressive team training.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Created presentations to attract new business opportunities.
- Maintained a database of existing customers and prospective leads.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Facilitated training and development programs for sales and business development teams.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services and sales activities.
- Supported sales team members to drive growth and development.
Education
CIPD Level 7 - Strategic Human Resource & People Management
ICS Learn
London01-2025
Certified Practitioner Of Human Resource (CPHR) - Human Resources Management
NED University
Karachi03-2024
Diploma In Human Resource Management - Human Resources Management
ELC ELearning College
London05-2023
Diploma In Human Resource Management - Human Resources Management
Oxford Home Study Center
London04-2023
Certificate In Human Resource Management - Human Resources Management
Oxford Home Study Center
London01-2023
Certificate In Human Resource Management - Human Resources Management
Great Learning Academy
India12-2022
Bachelor of Commerce - Business Communication
University Of Karachi
Karachi07-2016
High School Diploma - Business Administration
BISE Karachi
Karachi05-2009
Skills
- Human Resource Management
- Compensation and Benefits
- People Management
- Workforce Planning
- Training & Development
- Analytics & Reporting
- Payroll Accounting
- MS Excel
- Customer Services
- Communication Skills
- Time Management
- Attention to Detail
- Privacy and Confidentiality
- Sales & Business Development
Languages
Urdu
First Language
English
Advanced (C1)
C1
Certification
- Certified Human Resource Practitioner (CPHR) - NED University
- Certified Advance Excel User (Mastering in Using MS Excel) - NPower Skills
- Certified User of ChatGPT for HR - The Great Learning Institute (India)
Accomplishments
- Best Team Leader of the Month - Consecutive For 4 Months in a Year - K Electric
- Best Team Leader of the Month - For 6 Months in a Year - K Electric
- Highest Sales Achievement in a Year - Front Base Marketing
Affiliations
- Working with The Citizens Foundation (TCF) as a Volunteer
- Worked as Vice President of Blind Institute of National Awareness & Impowerment (BINAE)
- Worked as Secretory Marketing in Blind Institute of National Awareness & Impowerment (BINAE)
Timeline
Payroll Accountant
Almana & Partners
03.2024 - Current
Payroll Specialist
Dollar Industries Limited
07.2022 - 02.2024
HR Executive
Yamaha Motor Pakistan
11.2021 - 07.2022
HR Executive
Fulcrum Private Limited
02.2021 - 11.2021
Assistant Manager HR & Admin
Glamour Garment
03.2019 - 02.2021
Customer Service Team Leader
K-Electric
10.2013 - 02.2019
Assistant Sales & Business Development Manager
Front Base Marketing
09.2010 - 10.2013
CIPD Level 7 - Strategic Human Resource & People Management
ICS Learn
Certified Practitioner Of Human Resource (CPHR) - Human Resources Management
NED University
Diploma In Human Resource Management - Human Resources Management
ELC ELearning College
Diploma In Human Resource Management - Human Resources Management
Oxford Home Study Center
Certificate In Human Resource Management - Human Resources Management
Oxford Home Study Center
Certificate In Human Resource Management - Human Resources Management
Great Learning Academy
Bachelor of Commerce - Business Communication
University Of Karachi
High School Diploma - Business Administration
BISE Karachi
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