Summary
Overview
Work History
Education
Skills
Timeline
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Anastacha Constant

Apopka ,FL

Summary

Dynamic Licensed Realtor Associate at Century 21 Carioti, adept at buyer representation and real estate marketing. Proven track record in generating leads and enhancing client satisfaction through strong communication and negotiation skills. Successfully resolved client concerns, ensuring smooth transactions and high satisfaction ratings, while utilizing CRM software to streamline processes.

Professional real estate associate with proven ability to drive transactions and deliver client satisfaction. Skilled in property valuation, contract negotiation, and market analysis. Strong focus on team collaboration and achieving results. Reliable and adaptable with excellent communication and interpersonal skills.

Outgoing with 20 years of multiple experience in sales. Fantastic saleswoman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction.

Overview

25
25
years of professional experience

Work History

Licensed Realtor Associate

Century 21 Carioti
02.2016 - Current
  • Assisted clients in identifying property needs and preferences.
  • Developed new business and managed new and existing clients.
  • Conducted market research to support property valuations and pricing strategies.
  • Collaborated with senior agents to gain insights on negotiation techniques.
  • Prepared documentation for property listings and client presentations.
  • Utilized CRM software to manage client interactions and track follow-ups.
  • Attended training sessions to enhance knowledge of local real estate regulations.
  • Supported open house events by greeting visitors and providing property information.
  • Developed marketing materials to promote listings across various platforms.
  • Compared recently sold area properties to determine competitive market prices.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Wrote contracts to outline sales and purchases of properties.
  • Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
  • Educated clients by delivering explanations of short sales processes, mortgage loan processing, and foreclosures.
  • Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
  • Verified payment and loan paperwork for property sales by working closely with banks, buyers, and sellers.
  • Enhanced overall efficiency by implementing time-saving tools such as CRM software to better manage client relationships.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.

Waitress

NBA City Restaurant
03.2001 - 02.2016
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Managed multiple tables efficiently during peak hours, demonstrating strong multitasking abilities.
  • Collaborated with kitchen staff to ensure timely food delivery and coordinated service flow.
  • Trained new team members on menu items, service protocols, and point-of-sale systems.
  • Resolved customer complaints swiftly, enhancing overall dining experience and retention rates.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.

Sales Associate

Wyndham Vacation Ownership
05.2009 - 10.2012
  • Resolved customer inquiries efficiently, ensuring high levels of satisfaction and loyalty.
  • Managed multi-line phone system to handle incoming calls promptly and professionally.
  • Documented customer interactions accurately in CRM software, maintaining detailed records for future reference.
  • Analyzed customer feedback to inform service enhancements and drive strategic initiatives.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Education

Associate of Science - Paralegal Studies

Keiser University
Orlando
05-2012

Skills

  • Strong communication skills
  • Tech-savvy mindset
  • Buyer representation
  • Property management
  • Real estate marketing
  • Conflict resolution
  • Social media marketing
  • Strong organizational skills
  • Client-oriented
  • Negotiation
  • Sales closing
  • Tech-Savvy
  • Top Sales

Timeline

Licensed Realtor Associate

Century 21 Carioti
02.2016 - Current

Sales Associate

Wyndham Vacation Ownership
05.2009 - 10.2012

Waitress

NBA City Restaurant
03.2001 - 02.2016

Associate of Science - Paralegal Studies

Keiser University

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Anastacha Constant