Summary
Work History
Education
Skills
Timeline
OfficeManager
Anastacia Berrian

Anastacia Berrian

Cherry Hill,NJ

Summary

Versatile and results-driven professional with a proven track record at Burger King, enhancing operational efficiency and customer satisfaction. Expert in cash handling and management, coupled with exceptional customer service skills. Demonstrated ability to improve service delivery by over 30%, showcasing strong problem-solving abilities and a commitment to excellence.

Work History

Dietary Aide

Woodbury Mews
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.

Assistant Manager

Burger King


  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Housekeeper

Inspira Medical Center Woodbury
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained high standards of room hygiene through thorough cleaning and organization.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cashier

Shoprite
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

East Orange Campus HighSchool
East Orange, NJ
06.2006

Nursing

Rowan College At Gloucester County
Sewell, NJ

Medical Billing And Coding

Anthem Institute
Cherry Hill, NJ

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Reliability and punctuality
  • Cash handling and management
  • Written and verbal communication
  • Professionalism and courtesy
  • Product knowledge
  • Complex Problem-solving
  • Cleaning and sanitizing
  • POS system operations

Timeline

Dietary Aide

Woodbury Mews

Assistant Manager

Burger King

Housekeeper

Inspira Medical Center Woodbury

Cashier

Shoprite

High School Diploma -

East Orange Campus HighSchool

Nursing

Rowan College At Gloucester County

Medical Billing And Coding

Anthem Institute
Anastacia Berrian