Anastacia Cabral

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.

• Met specific needs for each customer's food orders.
• Developed strategies to increase sales and improve customer experience.
• Created personalized shopping experiences for each customer.
• Assisted in selecting items according to customer preferences.

• Assisted with preparing reports, presentations and other documents as requested by management staff.
• Responded to customer inquiries via phone, email, and in person.
• Handled cash transactions accurately, balancing the register at the end of each shift.

•Check people in

• Collected room deposits, fees, and payments.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Enhanced guest satisfaction by efficiently managing check-ins and checkouts.

• Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
• Engaged visitors through courteous interaction and maintained positive experiences.
• Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
• Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
• Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
• Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.